Management Manager

Courtney Neitzke

HR Generalist

Seattle, WA

***************@*****.*** - 619-***-****

WORK EXPERIENCE

HR Generalist

Zions Bancorporation - Salt Lake City, UT - April 2012 to May 2015

• Provide guidance and advice on employee relation issues (investigations, counseling, terminations, etc.)

• Assist with human capital planning and provide support to HR managers, leaders and employees

• Manage the Company’s anonymous ethics reporting system, performance management system and tuition

reimbursement program

• Design, manage and implement enterprise-wide and corporate specific projects and initiatives

• Conduct exit interviews and report information to leadership team

• Oversee and manage officer title nomination process

• Manage ADA administration including policy maintenance, case tracking and coordinating accommodations

HR Analyst

Zions Bancorporation - April 2012 to September 2013

Main Responsibilities:

• Write, analyze and present monthly budget reports and analysis for senior management (FTE/Headcount

and Salary Budgeting)

• Conduct New Employee Orientation;

• Recruiting: post positions, screen & interview candidates and provide hiring and salary recommendations

to management.

• Responsible for working with Executive Referrals.

• Responsible for administration of performance management system, E-Verify, NMLS and Service Awards

Program;

• Involved in multiple committees/projects: Change Management Initiatives, Education Assistance,

Compensation Committee, and annual Company-wide fundraising campaign

• Provide information to employees on FMLA and on-the-job injuries.

Payroll/Benefits Specialist

Road Runner Sports - San Diego, CA - September 2010 to April 2011

Main Responsibilities:

• Responsible for benefits administration; new hire enrollment, open enrollment and life event changes;

• Process bi-weekly, multi state payroll for exempt and non-exempt employees including federal and state

garnishments, benefits deductions and tax remittance;

• Process and audit all new hire paperwork to ensure accuracy (including I-9/W-4) and enter into Payroll/HRIS

system;

• Highly involved in successful HRIS/Payroll/Benefit Software conversions;

• Manage and audit HRIS, Payroll and Benefit database for accuracy.

• Responsible for responding to unemployment claims

Clinic Manager

Massage Envy - San Diego, CA - June 2008 to September 2010

Main Responsibilities:

• Responsible for managing the overall operations of the clinic;

• Developed and implemented policies and procedures to ensure clinic was operating in compliance with all

state/local laws;

• Recruit, interview, hire and train new employees;

• Schedule management for over 40 employees (open 96 plus hours a week);

• Process bi-weekly payroll; audit time cards and payroll reports;

• Responsible for all aspects of Employee Relations, disciplinary action and terminations;

• Daily, weekly and monthly sales reporting as well as daily deposit reconciliations.

Office Manager

Mustang Development - Park City, UT - August 2006 to June 2007

Main Responsibilities:

• Directed and coordinated general office operations along with the President and CEO of the company;

• Trained new office/clerical personnel; audited employee timesheets;

• Responsible for payment of invoices and ensuring accuracy for payment;

• Reviewed property contracts for accuracy and completeness;

• Coordinated marketing and advertising for property development.

EDUCATION

Bachelor of Science in Human Resource Management

Western Governor's University

ADDITIONAL INFORMATION

COMPUTER SKILLS Windows XP: Microsoft Word, Excel, PowerPoint, Outlook and Internet

ADP: HRB, Pay Expert, EzLabor, Benetrac, Paylocity, i-Achieve, Taleo, Crystal Reports, Business Objects.

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