Customer Service Engineer

Location:

Posted:

June 12, 2015

Joseph Morgan

Education

George Mason University Fairfax, VA

B.S. in Computer Science May 2015

3.03 GPA

Northern Virginia Community College Annandale, VA

A.S. in Science with Mathematics Specialization May 2012

Magna Cum Laude

3.53 GPA

Dean’s List (Fall 2010, Spring 2012)

Presidential Scholar (Spring 2011)

Courses of Study

Software Requirements and Design Modeling

Software Testing and Maintenance

Database Concepts

Object-Oriented Programming

Data Structures

Computer Skills

Languages: Java, C/C++, C#.NET, Node.js, Ruby, Python, HTML, CSS, XML

Certifications: CompTIA Security+

Operating Systems: Linux/Unix, Windows 7

Databases: MySQL, SQL Developer, JDBC, Oracle SQL Server, Microsoft Access

Applications: Git, TortoiseSVN, JUnit, NetBeans, Visual Studio.NET (Working knowledge)

Web Software: XAMPP, Django (Web server applications), Ruby on Rails

Other: Knowledge of MVC, REST, and Agile development methods

Computer Projects

Created a quiz game system with a team in Java

Developed a file renaming utility to rename multiple files at once in Java

Created a card game simulator in C

Built a Database for a warehouse in SQL with Oracle databases (Academic project)

Work Experience

George Mason University Fairfax, VA

AIMSMART Project Knowledge Engineer January 2015 – present

Assisted in Ballistic Missile Defense research

Ontologized real-world knowledge

Safeway Inc. Herndon, VA

Checker May 2013 – February 2015

Promptly and accurately checked out customers’ groceries

Provided customer service when necessary

Raised the most in donations for Prostate Cancer Research in June 2013