Donna L. Gray
** ******** *****, ********, ** ***56
EXPERIENCE SUMMARY
Dedicated professional, with over 3 years of experience in the medical office setting; 5 years in Home Care as a Certified Nurse Aide; over 9 years in the management field; and over 10 years in the administrative field.
EDUCATION
Everest College- Medical Assistant, Woodbridge, VA 01/15-Present
George Mason Jr. /Sr. High School, Falls Church, VA
PROFESSIONAL TRAINING
Certification – CPR (Infant, Child, Adult) (03/2015)
Certification – First Aid (03/2015)
Certificate – Medical Billing & Coding, Penn Foster College, PA (02/2013)
Certification – Nurse Aide, State Board of Nursing, VA (06/2000)
ADDITIONAL TRAINING
Accounting Basics, Quick Books Pro, Microsoft Word, Microsoft Excel, Medical Manager, MediSoft, Transcription, Typing I & II.
PROFESSIONAL EXPERIENCE
Shift Supervisor Sheetz, Inc., Fredericksburg, VA 12/2009-Present
Responsibilities include: Supervising employee’s to ensure Safety and Health Regulations are met, as well as, ensure customer satisfaction. Balancing and recording sales receipts/deposits, stock inventory, handle customer complaints, delegate duties to employee’s to ensure a clean, safe environment, additional duties, as needed.
Assistant Manager Pit Stop, Doswell, VA 06/2006-09/2009
Responsibilities included: Managing employee’s to ensure a clean, safe, environment, as well as ensure Health and Safety Guidelines were met. Balancing and recording sales receipts make deposits, schedule employees, order inventory, stock merchandise, and other duties, as needed.
Office Manager America’s Choice Contracting, LLC, Woodbridge, VA 11/2002-06/2006
Responsibilities included: Bookkeeping, scheduling, marketing, purchasing inventory, Human Resources, Payroll, Job Cost Management, Tax Return preparation and filing, and additional duties, as needed.
Medical Office Asst. Fairfax Colon & Rectal Surgery, Reston, VA 01/2002-04/2003
Responsibilities included: Scheduling appointments, procedures and surgeries, checking patients In & Out, balancing/applying monies received, medical records requests, pre-authorizations, referrals, insurance verifications, and additional duties, as needed.
Medical Office Asst. Physicians & Midwives, Alexandria, VA 06/2000-01/2002
Responsibilities included: Scheduling appointments, checking patients In & Out, balancing/applying money received to accounts, making deposits, medical records requests, insurance verifications and pre-authorizations, collecting on unpaid claims, additional duties, as needed.
Certified Nurse Aide Hospice of Northern Virginia, Arlington, VA 04/1995-06/2000
Responsibilities included: Assisting terminally ill patients with activities of daily living, in their homes. Monitoring patient vital signs and condition and reporting to Case Nurse Manager and other disciplines involved to ensure quality of life for patient.
PROFESSIONAL REFERENCES
Christina Tutor
Manager
Walmart
11 Village Parkway
Fredericksburg, VA 22406
Mary Senes
Asst. Manager
Sheetz, Inc.
4001 Carl D Silver Parkway
Fredericksburg, VA 22401
Mary Anderson
Home Health Aide
Capital Hospice
6565 Arlington Blvd., Ste. 500
Falls Church, VA 22042