Customer Service Sales

ANDREA FERRUFINO

**** *. ********** *******, ** *7041 *********.******@*****.*** 281-***-****

OBJECTIVE

To obtain experience as an office or data entry clerk, in which my customer service experience will contribute office efficiency and productivity.

SKILLS & ABILITIES

Customer service

Team oriented

Microsoft Word

High attention to detail

Capacity to work under pressure

Task oriented

Retail sales

Cash handling accuracy

Bilingual-Spanish

Dedicated to succeed

Ready for new challenges

Great organization skills

Typing-45 wpm

EXPERIENCE

RECEPTIONIST PRO-BUILD MILLWORK

NOVEMBER/2014-MAY/2015

Calling clients to inform them of future deliveries as well to see if they are ready for their material. Answering multi-line phone, directing calls, greeting and attending incoming clients and matching their needs. Assisting billing department by sorting invoices into categories by returns, those to be emailed, mailed, mistakes and prepping invoices to be mailed and sent to clients.

SALES ASSOCIATE RAINBOW (3RD KEY)

MAY/2014-NOVEMBER/2014

Assisting customer with any inquiries, answering the phone informing customers of promotions, cleaning, cashier, refunds and exchanges, Jr. Assistant Manager

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SALES ASSOCIATE MELROSE

AUGUST/2013-MARCH2014

Assisting customer with any inquiries, answering the phone informing customers of promotions, cleaning, cashier, refunds and exchanges, handling inventory.

EDUCATION

CYPRESS RIDGE HIGHSCHOOL, 7900 N. ELDRIDGE PKWY, HOUSTON, TX 77041

2010-2014

OBTAINED HIGHSCHOOL DIPLOMA

LONESTAR COLLEGE- FAIRBANKS, 14955 NORTHWEST FWY, HOUSTON, TX 77040

AUGUST 2014- MAY 2015

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