Customer Service Data Entry

Tabetha Broomfield

**** ******* ****, ************, ** 32219; Cell 904-***-**** E-mail *************@*****.***

Objective:

A hardworking business professional seeking a position in business administration, finance, mortgage processing, taxes and or customer services. Where; my organizational and communication skills will increase while making and implementing major decisions.

Education:

Everest University; Associate’s degree in Accounting

01/13-01/14

North Florida Institute (Fortis College): Associate of Science Business Administration

01/06-4/07

Work Experience:

ComForcare Senior Services, 6/15- Present. Jacksonville, Florida

Home Health Aide

I assist the elderly and disabled with bathing, feeding, dressing, ROM, and daily living activities. I do light housekeeping and assisting to doctor appointments or shopping. I provide companionship, as well.

Tab’s Tax Solutions, 12/13-Present, Jacksonville, Florida

Self-employed Tax Preparer

Responsible for income tax preparation for individuals and companies. Identifies potential tax credits and liabilities and ensures accurate and complete returns are filed in a timely manner. Completes tax forms in accordance with policies and in compliance with legislation and regulations.

Kelly Services, 10/12-12/12, Jacksonville, Florida

Record Keeper

Responsible for performing specialized clerical duties such as record-keeping and managing forms and information. Responds to queries by retrieving information in file systems.

Bank of America Contractor, 08/10-06/11, Jacksonville, Florida

Mortgage Assistant

Responsible for preparing loan documents for review. May distribute signed contracts and organize loan files. Audited FHA/VA loan documents to ensure accuracy; by communicating with the loan originator, underwriters, customers, and 3rd party referral sources.

ACS/XEROX, 11/09-08/10, Jacksonville, Florida

Data Entry Specialist

Processes customer source documents by reviewing data for deficiencies; maintains data entry requirements by following data program techniques and procedures, and maintained customer confidence and protects operations by keeping information confidential.

Jackson Hewitt Tax Services 12/06-04/2009, Jacksonville, Florida

Tax Preparer (seasonal for 3 years)

Responsible for income tax preparation for individuals and companies. Identifies potential tax credits and liabilities and ensures accurate and complete returns are filed in a timely manner. Completes tax forms in accordance with policies and in compliance with legislation and regulations.

Achieving Independence 09/09-10/10

In-Home Support

Serves aged, blind, or disabled persons who are unable to perform activities of daily living and cannot remain safely in their own homes without help. Assists with daily tasks, such as; bathing, dressing, grooming, cleaning, cooking and feeding.

Moved to Jacksonville 04/04

Waterford Place 09/01-09/03

House/Medical Office Administrator

Oversees the day-to-day management of a healthcare facility. Managed five employees and served four disabled persons who are unable to perform activities of daily living. Responsibilities include hiring and managing staff, organized and carried out developmental programs and activities, and attending seminars to remain current with rules and regulations. Manages all petty cash functions and the budget for the office/department.

I have analytical with solid math and auditing skills and detail-oriented with excellent research and decision-making. I have the ability to work accurately under deadline pressure; excellent computer skills, proficiency with word processing and spreadsheet programs. Also poses excellent customer service and communication skills.

Systems/Programs:

• Deficiency Tracking System; Status-mart; Microsoft Office; Apex; Pinnacle; FHA Connection; I-Portal

Office equipment:

• Computer

• Fax/Copier/Scanner

• 10-Key

General Profile Information:

I am willing to travel at least up 40 miles

Salary option is open for further discussion.

I’m looking for a position to give me the skills to possible advance to higher management.

Contact this candidate