Customer Service Maintenance

T ERRY HOYT BYESS

**** ***** ******* **** ********, GA 30153

770-***-**** **********@*****.***

M AINTENANCE S UPERVISOR

Motivated and energetic maintenance worker and supervisor. Skilled at overseeing day-to-day management

of all aspects of facility maintenance and repair. Experience repairing fire alarm systems, boilers, HVAV and

providing plumbing, carpentry and electrical services. Excellent customer service and relationship

management skills. Friendly and outgoing. Proficient at planning, directing and coordinating all maintenance

needs and working closely with customers to meet their individual needs. Able to work efficiently in fast-

paced environment with rapidly changing needs.

Areas of Expertise

Supervising Leadership Carpentry

Electrical Repair Operations Management Plumbing

Customer Service Relationship Management HVAC

PROFESSIONAL EXPERIENCE

KOCH FOODS, ROCKMART, GA 2014 – PRESENT

MAINTENANCE SUPERVISOR

Oversee all aspects of plant operations and maintenance. Supervise and train employees. Skilled in screw

augers, motors electrical, conveyor belts and grain silos. Manage relationships with internal customers to

ensure needs are met.

TERRY BYESS CONSTRUCTION & ELECTRICAL, ROCKMART, GA 1990 - PRESENT

SELF-EMPLOYED

Provide electrical services and repair to residential and commercial business customers. Respond to

individual needs of each customer and provide excellent customer service.

EMORY ORTHOPEDIC AND SPINE HOSPITAL, TUCKER, GA 2008 - 2014

LEAD SUPERVISOR

Managed all aspects of day-to-day operations of facility maintenance department, including fire alarm system,

boilers, HVAC, plumbing, carpentry and electrical.

WELLSTAR HEALTH CARE SYSTEM AT COBB, AUSTELL, GA 1998 - 2007

MAINTENANCE MECHANIC

Oversaw general maintenance of facility, including fire alarm system, carpentry, hil-rom beds and pneumatic

tube systems.

EDUCATION

High School Diploma, Paulding County High School, Dallas, GA

TRAINING

Hil-rom beds, fire alarm systems, including Simplex fire alarms, boilers, nurse call systems, Kronos time

system, generator testing, fire pump testing

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