Customer Service Sales

SOFIA GUEVARA GUILANG

Block * Lot **, Phase * Mary Homes Subd.,

Molino 4, Bacoor Cavite City

*****.*******@*****.***

Mobile#092*-*******

OBJECTIVES : TO HAVE ACHALLENGINGPOSITIONTHAT FITSMY QUALIFICATIONS.

GRADUATE IN COMPUTER SECRETARIALS

UNIVERSITY OF PERPETUAL HELP SYSTEM - DALTA

1994 – 1996

WORK EXPERIENCE

TOBIMACK ENTERPRISES

November 10, 2014 to January 15, 2015

Secretary

GLOBAL MIDDLE EAST GENERAL TRADING L.L.C. DUBAI U.A.E.

November 13, 2011 – November 30, 2012

SECRETARY CUM RECEPTIONIST /

PURCHASER-SALES COORDINATOR

MR. QUICKIE CORPORATION

UNDER AGENCY OF CITIHRM CORPORTION &

POWER EDGE INCORPORATED

February 20, 2013 – January 15, 2014

CASHIER / OIC

MR. QUICKIE CORPORATION

UNDER AGENCY OF PHILMAN MANPOWER INCORPORATED

January 25, 2010 – October 15, 2011

CASHIER / OIC

AS SECRETARY CUM RECEPTIONIST

Responsible in clerical and filling office works, answering incoming and outgoing phone calls.

Knowledge in Computer like Ms words, Ms Excell, and emails.

Knowledge in Customer Service in how to entertainment customer need.

I’m Capable of Multi-tasking and Time Management skills.

Proficient in both oral and written communication skills.

Responsible in encoding materials, daily and monthly inventory works.

Must know the company guidelines and policies.

Take note all the important details.

Be nice and friendly to the client.

AS PURCHASER – COORDINATOR SALES

Making quotation for the client according to there requirements and sales order for the client.

Making purchase order for the supplier.

Knowledge how to communicate the best price that can give more profit to the company.

Knowledge to coordinate to those how give you best price.

Know also all the product you sale in the market.

Responsible for all the delivery incoming and also outgoing.

Knowledge all product available in the warehouse.

Responsible for daily inventory for all the products.

Always know the price of the products you sales and also the brand of the product you sales.

Responsible to communicate to all the driver for delivery.

Making every delivery schedule for all the materials.

Mking letter for the client for there unpaid payment.

AS CASHIER

Knowledge in handling cash fund and cash register machine.

Knowledge in processing any kind of Credit card and ATM card.

Handling Petty cash voucher.

Knowledge in daily and monthly inventory.

Knowledge in first in, first out for the materials or product you sell.

Knowledge in manual receipt and tax computation.

Knowledge in customer service and sales marketing skills.

Knowledge in processing all business permit of the store you handle.

Follow up all account receivable payment {AR}.

Updating all the sales at the end of the day to our superior.

PERSONAL INFORMATION

Height : 5’1 Height

Birthday : November 15, 1976

Ages : 38 yrs. old

Birth Places : Sorsogon Bicol

Civil Status : Married

Spouse : Joel M. Guilang

Mobile # : 091*-*******

CHARACTER’S REFERENCE

Mr. Hasan Dawood GLOBAL MIDDLE EAST GENERAL TRADING LLC Managing Director Dubai Sharjah, United Arab Emirates

Ms. Amor Mari MR. QUICKIE CORPORATION CORP.

Supervisor Banner Street Corner Danny Floro Street Bgy.,

Mobile # 092*-***-**** BagongIlong Pasig City

Ms. Sheeva Real MR. QUICKIE CORPORATION CORP.

Supervisor

Mobile # 092*-*******

Ms.Nera S. Jusi POWER EDGE INCORPORATED Marketing Manager Unit 4th Floor High Pointe Blgd., 1184 Chino Roces

Mobile # 092*-******* Avenue San Antonio Village Makati City

Mr. Bryan Dela Cruz TOBIMACK INTERPRISES

Owner Studio One Condominium Northgate

Mobile # 091*-******* Alabang Muntinlupa City

Mr. Julius CITI HRM CORPORATED

Coordinator Bldg., 7 Unit 175 BBHP Zamora Street Pandacan Manila

Mobile # 091*-*******

I hereby certify that all facts contained in this resume are true and correct, to the best

of my knowledge.

SOFIA GUEVARA GUILANG

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