Steve G. Allen
Phone: 360-***-**** Email: ************@*****.***
Senior Network/System Administrator
** ***** ** ****** ******* at System Optimization and Strategic IT Solutions
Reliable IT professional with a solid background in network administration and systems security for defense and commercial sectors. Effectively plans, installs, configures and optimizes IT infrastructure to consistently achieve high performance. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments. History of evaluating system vulnerability, compiling actionable analysis, reporting threats, and recommending security improvements. Hands on experience with Cisco Switches, Routers, Directory Windows Server management, 2003, 2008R2, and 2012R2 and working knowledge of Hyper-V, Symantec Exec 2013 Backup and SAN Systems and Network Administration. Extensive exposure to cross-cultural practices and security protocols gained through working in war-stricken Afghanistan and Germany.
Areas of Expertise
LAN/WAN/VPN Administration
Server Management
Technological Innovation
Secret Token Services
Multitier Network
Security Solutions
Data Warehouse
AD/DNS Solutions
Mentoring/Training
Risk Management
Bash/Shell Scripting
Quality Assurance Testing
SQL Databases
TCP/IP Implementation
Vulnerability Assessments
Key Contributions
Evaluated and reconfigured Unix/Linux/Oracle setup, including reallocating SAN disk space to engineer a robust, scalable solution
Improved system security through setup and ongoing maintenance of NetScreen-Security Manager
Optimized system availability (averaging 99.9% uptime) and helped with scalable systems to support fast business growth.
Resolved a history of problematic network failure by troubleshooting LAN/WAN connections
Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance
Professional Experience
NewCenturyus, Afghanistan March 2015 – Present
Technical Information System Advisor (NIPR, SIPR, JWICS and Centrix Operations)
Hired by US and NATO to mentor Afghan Military of Defense and Interior GSG2 to modernize network communication, conduct liaison activities to facilitate communication interoperability with coalition partners, and implement training for IT professionals.
Played a major role in developing a sustainment program for communications equipment, encryption practices, and procedures
Critically handled the National Information Management System (NIMS) and the overall centralized repository concept
Created the first functioning Database for Afghan Military School House
HealthCare Authority Feb 2014 – Jan 2015
Responsible for detecting network problems, exchanging communications with vendors on issues of Data Warehouse, updating Data Quality Issue Log, implementing quality assurance testing, and working closely with subject matter experts to identify business issues affected by defect fixes and data patches.
Notably developed SSRS reports as requested by HCA business units or as part of Report Remediation project
Conducted critical backup measures for large amounts of data storage
Providence Hospital, Seattle, WA Oct 2013 – Dec 2013
System/Network Administrator
Involved with maintenance of Active Directory, Windows Server 2012, VMWare ESXI and Citrix XenApp and ensuring data integrity, deployment of SCCM 2012 to manage large groups of computers running HYPERLINK and smooth functioning of server virtualization and its associated operating systems. Also performed day to day monitoring of SQL Database and ensured that assigned systems are engineered, configured and optimized for maximum functionality.
Demonstrated excellent understanding of operational issues and concerns in Data Center environment
Technically supported 4000+ end user and contractors
Proactively monitored health systems by physically inspecting the environment and through tools such as SCOM and Patrol Monitor
SAIC -Darmstadt, Germany April 2013 – Aug 2013
System/Network Administrator
Functioned as a Command Control Communication Computers Intelligence and Recognition Field Technician and held responsible for Windows/UNIX, administration, network operating center (NOC) administration, LAN/WAN/ administration, and, AD/DNS) solutions for clients and employer.
Installed and configured an Active Directory Domain Controller.
Established external trusts and cross-forest trusts.
Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment
Successfully configured and maintained Cisco devices
Effectively resolved all IP network issues to reduce waste and downtime
Hailed for integrating Windows infrastructure components like DNS, DHCP and WINS Create and managing Microsoft Active Directory (AD) Organizational Units
Implemented Knowledge Base enhancements resulting in improved computer usage
Trained employees across multiple departments on network operations including login procedures, network management software, permissions, printing issues, and Network Security
Played a key role in migrating Microsoft Exchange Server 2003 to 2010
Entrusted with the responsibility of managing Secret Internet Protocol Router Network
GMECI, Afghanistan Aug 2011 – Oct 2012
Air IT Support
Hired by Global Military Experts Consulting & Instruction (ISR) Intelligence Surveillance and Reconnaissance for providing flight line operation support and Kandahar airfield.
Familiar with the capabilities of IMINT/SIGINT/MASINT platforms and sensors, both current and planned, to include their associated Tasking, Processing
Operated and maintained network architecture/communications/crypto devices in a modular combined ground control/intelligence processing suite
Ensured system reliability to support near real time (NRT) electro-optical/infrared and signals collections
Interfaced with processing exploitation and dissemination (PED) analysts, sensor operators, and aircrew to troubleshoot and resolve problems during and between flight operations, to maintain NRT data stream for operations
Calibrated and maintained test and measurement diagnostic equipment (TMDE) including spectrum analyzers, oscilloscopes, and multi-meters.
Reduced issues and the time required to troubleshoot issues, expedited the installation of new switches, and increased ease of equipment management by creating a standardized network configuration for all infrastructure switches
Provided the means to the monitor activity of all network infrastructure devices, firewalls and security appliances
Camp Murray, Tacoma WA April 2005 – July 2011
Windows Systems Administrator/Citrix XenApp 5
Accountable to US Army Network Operation Center for BMC Patrol Monitor, monitoring multiple IT environments, databases, UNIX, Windows servers, Local or Wide Area Networks, implementation of TCP/IP & related Services, managing remedy tickets and maintaining SIPR, NIPR accounts and Infrastructure.
Effectively migrated Windows XP to 2007 for over 2000 Windows
Monitoring Web base (Citrix) Applications WPA on IBM, Dell, and HP branded machines for over 800 Machines and users
Utilized Microsoft Baseline Security Analyzer (MBSA) to scan computers against vulnerable configurations
Other Work Experience
DAKTRONICS, INC- Las Vegas – NV May 2002 - Feb 2004
Commercial & Advertisement Technician
US Army Jan 2005 - April 2012
IT System Administrator, Security Systems Chief
Education
B.S. Applied Science in Information Technology, DeVry University, WA
Associates, Applied Science in Information Technology, ITT Technical Institute, NV
Information Assurance (Level 1), WA
Security+ (PEC), US Army Professional Education Centre
Diploma (Information System Analysis), US Army School, Georgia
Professional/Military Certifications
Advance Leadership Information Systems course 2014
Primary and Basic Non Commissioned Course - 2009
Information Operations Certificate - 2008
Antiterrorism Advance Course – 2008
Clearance
Top Secret Clearance with CI Polygraph
aTechnological Summary
Security Technologies:
Retina Network Security Scanner; Digital Certificates; Anti-Virus Tools (Norton, Symantec, etc.)
Systems:
Unix-Based Systems and Windows
Networking:
LANs, WANs, VPNs, Routers, Firewalls, TCP/IP
Software:
MS Office (Word, Excel, Outlook, Access, PowerPoint)
References
Provided on request