Customer Service Sales
Resume:
Caitlin Costalas
Wind Gap, PA *****
*******@****.***.***
OBJECTIVE
To obtain a position that will enable me to use my strong organizational and analytical skills, educational background, and previous work experience in a strong and stable environment that will lead to a lasting career.
PROFESSIONAL SKILLS
Proficient in Microsoft Office Word, PowerPoint, and Publisher
Experience working with Microsoft Excel, Outlook, and Access
Editing skills for documents
Proficient in presentation and public speaking
Multitasking in a fast-paced environment
Providing great customer service
EDUCATION
East Stroudsburg University Graduation: May 2014
East Stroudsburg, PA
oBachelor of Arts, History
oConcentration: Public History
oPhi Alpha Theta, National Academic Honor Society
Northampton Community College Graduation: January 2012
Bethlehem, PA
oAssociates Degree, Liberal Arts
oHonors Program
oPhi Theta Kappa, National Academic Honor Society
RELATED COURSEWORK
Writing in the Workplace
Computers and their Uses
Principles of Management
Introduction to Special Education
Education of All Learners
WORK EXPERIENCE
Big Health, LLC
Bangor, PA April 2015- Presently Working
Packing Assistant
Pack and organize items for shipping to Amazon
Staples
Easton, PA July 2010 – March 2015
Sales Associate
Provide customer service in a busy environment
Operate a POS system
Organize and stock shelves
Organize register areas and clean store
Multitask between customers in store and on the phone
Train new sales associates on the POS system
Historic Bethlehem Partnership
Kemerer Museum of Decorative Arts and the Visitor Center
Bethlehem, PA August 2014 – February 2015
Site Coordinator and Docent
Assistant manager of the museum
Help coordinate tours with docents
Provide customer service in a museum setting
Run ticket sales and merchandise sales through a POS system (Counterpoint)
Provide tours of the museum to groups of any number
Teach about the artifacts and the purpose of the museum
VOLUNTEER/ORGANIZATION INVOVLEMENT
Radiant Church
Easton, PA May 2015 - Present
Secretary
Take notes during board meeting
Transcribe notes into Microsoft Word
Monroe County Historical Association
East Stroudsburg, PA August 2013- December 2013
Intern
Assist visitors with genealogical research
Organize property deeds dating back to the 18th century based on location
Form a presentation with archival material for a local organization
Contact this candidate