Management Customer Service

Steven Carnes

Managing Partner - **th Street Partners

Dallas, TX

***********@*****.*** - 214-***-****

A technology executive in his mid-40’s with a 19-year track record in leadership positions demonstrating

the ability to create achievable IT strategies, deliver reliable and scalable infrastructure solutions, develop

successful software applications that create distinct competitive business advantages, and manage highly

effective results-driven technology teams that are focused on customer service.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Management / Technology Consultant

12th Street Partners - Dallas, TX - 2012 to Present

• 12th Street Partners – Managing Partner – a boutique IT/Management consulting firm

o Cloud migrations of email, applications, and file shares.

o Development and coordination of strategic technology plans for a local community center.

o Web site and electronic marketing strategies for various non-profits.

o Technology refresh project for local community center.

o Technology assessment, design, and development sourcing for a mobile app start-up.

• Loud-Hailer Inc. – Chief Technology Consultant – a technology startup developing resilient wireless mesh

networking solutions not dependent on infrastructure or the internet

o Assisted with business development and strategy

o Sourced vendors for deployment and hosting solutions

o Developed requirements for offshore development team

• Weno Healthcare – Chief Technology Consultant – a healthcare software development company building

technology solutions for secure messaging and ePrescriptions

o Reviewed and audited development policies and procedures

o Recommended best practices

o Conducted offshore developer conference calls and status meetings

o Participated in business development meetings and calls

• SC Mills dba Safe-T-Stepper.com – Managing Partner – manufacturer of the Safe-T-Stepper, a device that

attaches to a fence and serves as a portable gate

o Business and marketing plan development and company formation

o Domestic/international sourcing for manufacturers

o Web and sales development

o Sales have consistently increased by 25% per month since product launch

Chief Information Officer

C-III Asset Management LLC - 2010 to 2012

C-III, Centerline, ARCap REIT (one company via acquisitions) 2002 – 2012

Managed a staff of 15 and an annual budget of approximately $8 million; led the software development,

infrastructure, and technology services teams within the organization and managed relationships with

geographically dispersed business units. Accomplishments include:

• Development of "green-field" technology platform to support the new company

• Migration of all system services and proprietary applications to new platform

• M&A technology assessments, analysis, and remediation/integration

• Development of policies and procedures that adhered to applicable rating agency and regulatory

compliance

Responsibilities included IT strategy development and execution, business continuity/risk management,

contract negotiation, custom software development, team development and recruiting, vendor management

and budgeting/planning.

Chief Information Officer

Centerline Capital Group - 2006 to 2010

Managed a staff of 35 and an annual budget of approximately $12 million; led the software development,

business analysis, infrastructure support and technology services teams within the organization while

supporting geographically dispersed offices and locations. Accomplishment highlights include:

• Integration of ARCap and CharterMac's technology platforms

• Development and testing of a comprehensive SOX-compliant Business Continuity Plan

• Deployment of unified messaging and video conferencing to support geographically diverse teams

• Managed the team through budget and staffing cuts without sacrificing services or quality to the business

units.

Responsibilities included IT strategy development and execution, implementing compliant policies and

procedures that adhered to legal and rating agency requirements, business continuity/risk management,

contract negotiation, custom software development, team development and recruiting, vendor management

and budgeting/planning.

Chief Information Officer

ARCap REIT, Inc - 2002 to 2006

Built and led the application development, infrastructure support and technology services teams within the

organization. Achievement highlights include:

• Development of a best-in-class proprietary asset management system

• Technology support for the launch of a commercial loan servicing platform

• Development of a best-in-class re-underwriting/due diligence application

• Built highly effective tools that supported over 600% growth in the company's managed portfolios with minimal

additions to business staff.

Responsibilities included IT strategy development and execution, policies and procedures that adhered to

applicable rating agency requirements, business continuity/risk management, contract negotiation, custom

software development, team development and recruiting, vendor management and budgeting/planning.

Chief Technology Officer/President

Tidal Network Solutions - 2000 to 2002

The company was focused on delivering wireless technology solutions for the medical profession. These

solutions combined first and second generation Microsoft tablets with off-the-shelf Practice Management

software.

Director, Information Technology (CIO)

ORIX Capital Markets, LLC - 1996 to 2000

Achievements included establishing the company's predecessor (Banc One Mortgage Capital Markets) as an

industry leader in delivering monthly CMBS reporting over the web, a custom reporting solution that

consolidated loan servicing data with integration to the web, and avoiding major catastrophe (or more

importantly, managed executive expectations) through the dreaded Y2K project. Responsibilities also included

developing IT strategy, budgeting, and disaster recovery.

Sole Proprietor, Consultant, Senior Systems Analyst, Manager - IT Development

Various - 1990 to 1996

Held various positions ranging from owning a computer consulting company in the early 90s, traveling abroad

as a software consultant, and managing the software development team at Banc One.

EDUCATION

BBA in MIS

Texas Tech University - Tech, Texas, US

1994

SKILLS

Software Development, agile Development Methodologies, Server & Network Infrastructure, Strategic &

Operational Planning, Vendor Management, Acquisitions & Integration, Relocations & Build-Outs, Contract

Negotiation, Disaster Recovery & Business Continuity Planning, IT Organizational Structuring

LINKS

http://www.linkedin.com/in/stevendcarnes

Contact this candidate