Customer Service Management

RITULKUMAR A PATEL

**** ****** ****, *** *** 902-***-****

Halifax, NS B3L 4P3 *****.****@*****.**

Objective: To gain employment with your company

Highlights of Qualifications

•International Business Management

•Communication and Development of Operation Management

•Supply Chain Planning and Human Resource Management

•Knowledgeable HTML and CSS Web Development (Initial base)

•Microsoft Office

•MS-Dos, Microsoft windows 9x/2000/XP/Vista/7&8

•Understanding/Appreciation of Information System using SDLC

Work Experience

Store Manager

Freshly Squeezed & Yogurt Delight, Halifax, NS 2013-Cont.

•Day to day open to close workout

•Maintain quality as well as cost of product

•Recruitment, Training & Development

•Maintain stock and order as requirement

•Customer service

Mobile Assembler

Blackberry, Waterloo, ON 2013-2013

•Worked in assembly line as a good team member.

•Inspect components and assemblies to ensure adherence to specified requirements.

•Adhere to ESD and 5S+1 procedure.

•I worked in assembly line as well as repair of RIM’s different products

Sandwich Artist

Subway, kitchener, ON 2012-2013

•Making and serving sandwich

•Opening and closing duties

•Keep subway clean @ all time

•Stock count and maintain

HR, Administration Support and Strategic Planning 2011-2012

Mind Inventory Pvt. Ltd., Ahmedabad, Guj, India

Web and Mobile Application Development, Web graphics and Designing, SEO

•Staffing and Recruitment

•Training and Development

•Management handling and Strategic Planning

•Corporate consultation with clients around the world

•Human Resource handling and resolved problems communicating with higher authority

Assistant Chef 2008-2010

ZIMT Patisseries Bakery Cafe, Melbourne, Vic, Australia

•Preparation of cakes, patisseries and different savouries

•Maintain stock of raw material and sami finished products

•Make daily order schedule and prepare as per order

•Serving costumers and solve their quries by proper answer

•End of the day duties

Office Administration 2006-2008

Fortune Plastomac Pvt. Ltd., Changodar, Guj, India

Water Tank Manufacturing Company

•Staff Management, Recruitment and cost maintenance

•Training and Development

•Human Resource and financial decision

Education

Masters of Information System 2010

University of Ballarat, Ballarat

(Specialization in International management Issues, Supply chain and Operation Planning and management)

Graduate Diploma of Business Information Technology 2009

University of Ballarat, Ballarat

(Specialization in Professional communication and Development, SQL Database)

Bachelor’s in Business Administration 2006

Gujarat University, Gujarat (General Management)

Academic Reports

Managerial Business Support 2010

Technical Web Support 2009

(Subjects that applied on both academic reports)

~ International management,

~ Corporate Strategy, planning, design and construction,

~ Business planning and implementation,

~ Operation management and Public opinion poll

~ Professional communication in terms of verbal and non-verbal

Reference Available Upon Request

Contact this candidate