Kiana Shelton
St. Louis, MO 63113 acp5qu@r.postjobfree.com
SKILLS PROFILE
Knowledge of business office procedures
Processing payments from insurance companies
Superb communication skills, verbal and written
Identifies and resolves patient billing complaints
Prepares and submits clean claims to various insurance companies
Efficient in medical billing/coding and collection practices
Knowledge of all HIPAA guidelines/regulations
Prepares, reviews and sends patient statements
Well organized and detail-oriented
Skilled in answering a telephone in a pleasant and professional manner
EDUCATION
Missouri College-Brentwood, MO Anticipated Graduation Date: July 2015
Medical Billing and Coding Administrative Specialist, Diploma
GPA (3.5)
Perfect Attendance
KEY SKILLS AND COURSEWORK
Medical Terminology Anatomy and Physiology
Medical Law and Ethics Medical Front Office Procedure
Health Records, Coding, and Reimbursement Keyboarding
Medisoft Software
Basic Coding Concepts Electronic Health Records Management
PROFESSIONAL EXPERIENCE
Delve-Focus Pointe Global
Market Research Customer Service Representative March 2013-August 2014
Maryland Heights, MO
Inbound and outbound calling
Data entry
Recruiting respondents for market research studies
Mastered quota goals
Type 35wpm
Thomas Home Health February 2011-June 2012
Level 1 Home Health Aid
St. Louis, MO
Provided health care aid for clients with disabilities
Assisted patients with day to day activities such as: meals, hygiene, medication
Provided companionship
Performed vitals
Housekeeping duties such as: cleaning bathroom, dishes, and laundry