Customer Service Truck Driver
Resume:
Robert J. Mitchell
Vinton, LA 70668
Cell# 337-***-****
***************@*****.***
Summary of Qualifications
oMediation and problem solving skills.
oDemonstrated ability to meet the needs of patrons, dependable, hard working, and reliable.
oRecognized for long hours, commitment to customers, and attention to detail, professionalism, and follow-up.
oUse clear concise communication skills in conjunction with organizational skills to perform daily duties.
oResourceful, energetic, competent, multi-task and results-oriented.
Relevant Experience
Customers Relations, Everyday Business Etiquette, Incident Analysis, End-of-Day Reconciliations, Community Customer Service, Customer Service Relations, Till Balancing, Public Relations, Cashier Abilities, Volunteer Coordination, Material Tracking.
oPersonalized tours for new employees as part of the orientation program.
Developed a customized order entry process to meet customers’ specific ordering needs, improving accuracy, on-time delivery and customer satisfaction.
oEfficiently operated copy and fax machines to reduce equipment misuse.
oPromptly answered telephone calls to reflect professional corporate image.
oDesigned and assembled welcome kits for new employees.
oEnthusiastically represented the company by professionally greeting visitors.
oMaintained records of departmental telephone information to reduce misdirected calls.
oAssisted in working out totals for cash and other takings at the end of each work day and preparing money for bank deposits.
oDeveloped a thorough understanding of operating cash registers, automatic tissue issue machines, and other computerized equipment within the restaurant.
oProvided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
oEstablished and maintain effective business relationships with external and internal customers, improving communication between customers and company.
oPriced items and rotated stocks by bringing old stock forward on shelves during quieter times.
oProcessed and received customer payments for goods by cash providing correct change as required.
oAdvised customers on location, selection, price, and use of goods available from the casino/restaurant with the aim of encouraging them to buy and return to buy in the future.
Safety Inspections, Office Equipment, Customer Relations, Everyday Business Etiquette, Administration, Billing, Staff Supervision/Training, End-of-Day Reconciliations, Incident Analysis and Inventory
oDocuments at a rate of 50WPM and 80% accuracy.
oIssued return authorizations and processed credits and rebills to resolve shipping and discrepancies and invoicing errors.
oConducted personalized tours for new employees as part of the orientation program.
oDeveloped a customized order entry process to met customers’ specific ordering needs, improving accuracy, on-time delivery and customer satisfaction.
oEfficiently operated copy and fax machines to reduce equipment misuse.
oDesigned comprehensive filing system, reliable riled and retrieved confidential records.
oConsistently processed all sales contracts and parts orders without errors.
oPlan, direct and evaluate workflow processes, ensuring highest level of customer service, accuracy, and time compliance.
oDirect all assets of staffing, personnel policy, and facility maintenance and customer service.
oAssisted in working out totals for cash and other takings at the end of each work day and preparing money for bank deposits.
oDeveloped a thorough understanding of operating cash registers, automatic ticket issues machines, and computerized equipment within the store.
oProvided high level of customer service and client relations based on outstanding communication and interpersonal skills.
oEstablished and maintain effective business relationships with external and internal customers, improving communication between customer and company.
oResolved numerous business functions on a day-to-day basis: including customer inquiries, information requests, invoicing and stock control.
oPriced items and rotated stocks by bringing old stock forward on shelves during quieter times.
oAdvised customers on the location, selection, price, and use of goods available from the stores, with the aim of encouraging them to buy in the future.
Employment History
Delta Downs, Vinton LA
Bartender, 2006-2015
Landry’s Seafood House, Biloxi MS
Bartender/food server/MIT, 2005-2005
Treasure Bay Casino & Hotel, Biloxi MS
Bartender, 2004-2005
Self Employed, Saucier MS
Truck driver, 2002-2004
Harrison County Sheriff’s Dept, Gulfport MS
Corrections Officer, 1997-1998
USAF, Biloxi MS
Traffic Management Office/Packaging & Shipment Specialist, 1991-1996
Student, Tuloso-Midway
Student, 1991-19xx
Education
H.S., [Major]. 1991
Tuloso-Midway HS, Corpus Christi TX
Skills
oSafety Inspection
oTravel Coordination
oOffice Equipment
oCustomer Relations
oEveryday Business Etiquette
oClient Scheduling
oAdministration
oStaff Supervision/ Training
oFiling
oRecords Management
oEnd-of-Day Reconciliations
oInventory
oCritical Problem Analysis/Resolution
Licenses
oClass ACDL
Certification
oTwic Card
oValid Safety Card
[ Professional Reference List ]
Neysia Trahan Sullivan Cellular: 337-***-****
Surveliance Supervision
Vinton, LA
Relationship: Colleague
Known for: 3 Years
Available: Afternoons
Steven Sullivan Cellular: 337- 249-0414
Maintenance Engineer
Relationship: Colleague
Known for: 3 Years
Available: Afternoons
Gil Chaves Cellular: 337-***-****
Dispatch Supervision
Westlake, LA
Relationship: Colleague
Known for: 4 years
Available: Afternoons
Contact this candidate