Executive Assistant

ANGELA D. MILLER

*** ****** ******

Memphis, TN *8106

Cell: 502-***-**** Email: **********@*****.***

ADMINISTRATIVE ASSISTANT

A dedicated, detailed-oriented Executive professional, over 20 years of experience seeking a challenging and rewarding position that welcomes the proven ability to implement strategic human resource initiatives, help executive management assess organizational structure, develop credible guidelines and efficient processes, and implement cost saving measures and enhancements through the use of proven conceptual and analytical problem solving abilities.

AREAS OF EXPERTISE

Personnel / Office Management

Budget Accountability

Timekeeping / Payroll Management

Executive-Level Administrative Support

Event Planning / Coordination

Oral and Written Communication

Talent Recruitment / Training

Mentoring / Team Building

Purchasing Management

Counseling / Public Speaking

CORE COMPETENCIES

ADMINISTRATION AND MANAGEMENT:

Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. Proficient in drafting routine reports and correspondence and conducting presentations to employees of the organization.

HUMAN RESOURCES AND PERSONNEL MANAGEMENT:

Knowledge of modern office practices, policies, and procedures; payroll/timekeeping/record-keeping accounting systems, and principles and practices of organizations, administration and personnel management.

PROFESSIONAL EXPERIENCE

THOMPSON HOSPITALITY, Huntsville, AL

Business/Office Manager 07/2013 – Present

Responsible for establishing and managing business operations and program control measures to ensure program performance in accordance with contract requirements and company policies, procedures and guidelines.

Directs and supervises a team to accomplish typical program control functions including: planning, scheduling, baseline controls, purchasing, financial controls, subcontract management, data management, project reporting, cost estimating, reporting, and staffing.

Ensures compliance with internal company procedures and procurement regulations are met to include recruiting and hiring new employees, generating offer letters, performing background checks if necessary, on-boarding and scheduling new hire orientation.

Monitors progress of program performance against contract requirements. Monitors cost and schedule performances against plans to ensure contractual cost obligations are met.

Provides weekly schedule performance reports and monthly cost performance reports to program leadership for analysis and corrective action.

Provides administrative accounting support to include but not limited to invoicing, processing checks and purchase orders, banking and entering timesheet data and receipts into the financial management system.

Prepares reports, memos, letters, financial spreadsheets and other documents, using word processing, spreadsheet, database, or presentation software; files and retrieves various documents, records, and reports.

Read and filters incoming memos, submissions, correspondence and reports, and appropriately forwards information; responds to correspondence as appropriate.

Conducts training and professional development to subordinate personnel and provided performance input for employee evaluations to management.

TABERNACLE OF PRAISE CHURCH OF GOD IN CHRIST, Louisville, KY

Program Administrator 05/2010 – 02/2013

Responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements.

Worked with staff to ensure tight deadlines and a multitude of accounting activities including general ledger maintenance and preparation, account reconciliations, payroll, revenue recognition, customer invoicing, inventory accounting, financial reporting, year-end audit preparation, financial analysis and the support of budget and forecast activities were completed.

Supported various audits and exams on an ad hoc basis including payroll tax, sales and use tax and ad valorem tax audits.

Managed daily banking requirement and collaborated with other department managers to support Church goals and objectives.

JEFFERSON COMMUNITY & TECHNICAL COLLEGE, HUMANITIES DIVISION, Louisville, KY

Executive Assistant 07/2008 – 02/2010

Provided analytical and administrative support to the Director and senior management.

Managed from conception to completion of tasks, projects/actions, calendars, travel and meeting arrangements for the College President and senior management.

Key liaison with College and Campus Development personnel, the Academic Senate, and other campus offices.

Read and filtered incoming memos, submissions, correspondence and reports, and appropriately forwarded information; responded to correspondence as appropriate.

ST JOSEPH CHILDREN’S HOME, Louisville, KY

Residential Administrator 07/2007 – 03/2008

Provided broad administrative support to the department, including compiling reports, maintaining files, managing staff calendar(s), organizing travel arrangements, answering phones, and assisting with miscellaneous projects.

Distributed financial reports to management on a weekly, monthly, quarterly, annually, and as required of related invoices.

Supervised the development of the corporate newsletter, drafting news releases for website dissemination, and maintaining production metrics.

Addressed issues relating to the internet, email, website and other forms of electronic information, as well as basic office equipment, including printer, scanner, computers, cameras etc.

Performed general office duties, such as ordering supplies, maintaining records, and performing basic booking work.

Coordinated logistics and other arrangements for meetings and special events.

STAFFMARK, Jonesboro, AR

Administrative Support Staffing Agent 06/1992 – 05/2007

Responsible for administering company policies and ISO procedures with regards to hiring, on-boarding, training, affirmative action, drug and alcohol policies and drug testing program.

Filed and monitored all workers’ compensation claims and produced annual OSHA reports.

Calculated HR metrics for the company such as attrition, turnover, time-to-fill open requisitions, etc.

Greeted visitors and determine whether they should be given access to specific individuals; answers phone calls and directs calls to appropriate parties or take messages.

Sorts incoming mail/packages and prepares outgoing mail/packages for shipping.

EDUCATION

Bachelor of Science in Political Science

Arkansas State University, Jonesboro, AR

KEY SKILLS / CREDENTIALS

Secret Security Clearance

Proficient in Microsoft Word, Excel, PowerPoint, Project, PeopleSoft, Outlook

Knowledgeable in Accounting Systems such as QuickBooks and Human Resource Information Systems (HRIS)

Typing Speed 65 WPM

Excellent interpersonal skills and the ability to work both independently and collaborately on multiple projects

Superior judgment, initiative, and professionalism, as well as the ability to manage responsibilities with tact, patience, and confidentiality

Strong quantitative and qualitative analytical skills

Demonstrated proactive approaches to problem-solving with strong decision-making capability

Highly resourceful team-player, with the ability to also be extremely effective independently

Proven ability to handle confidential information with discretion, be adaptable to various

competing demands, and demonstrate the highest level of customer/client service and response

Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced

environment

PROFESSIONAL REFERENCES PROVIDED UPON REQUEST

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