Customer Service Assistant

ROSS WILLIAMS MONSEN

**** *******, *******, ***** *****

**************@*****.***, 713-***-****

OBJECTIVE:

To obtain a position as a financial analyst leveraging my skills in number crunching, real estate, customer service, problem solving and data analysis

EDUCATION:

C. T. Bauer College of Business, University of Houston, Houston, Texas

Bachelor of Business Administration in Finance, May 2014

Global Energy Management Professional Program

Bachelor of Business Administration in Supply Chain Management, May 2014

Cumulative G.P.A.: 3.70

HONORS AND AWARDS

Magna Cum Laude

Dean’s List: Spring 2014, Fall 2013, Spring 2013, Fall 2012, Spring 2012, Fall 2011

EMPLOYMENT HISTORY

Project Analyst February 2015-May 2015

Vankirk Electric

Reduced company expenditures by $20k by creating an effective inventory management process

Managed 15 employees on the construction worksite

Forecasted demand for materials to ensure deadlines are met

Create, monitor and manage Purchase Orders (“PO”)

Analyze blueprints to ensure quantities of inventory accurate

Create weekly ad hoc reports for management team and address any related business concerns

Realtor/Assistant

Tammy Bateman Properties, Houston, Texas July 2014- January 2015

Created marketing brochures for houses and assisted the realtors in the office

Showed client houses and held open houses

Intern May 2012- April 2014

Coalition for Lending, Dallas, Texas

Assisted in preparation of financial reports and data requests and answered ad-hoc requests for internal and external reporting customers

Produced and analyzed financial reports on a regular basis

Assistant

Wells and Bedard, P.C. CPA’s, Houston, Texas February 2012-May 2012

Interact with clients to gather tax related documentations

QC client information and enter necessary data into quickbooks

Office Assistant August 2007 – May 2008

Dad’s Club, Houston, Texas

Communicated to customers daily by phone and in person

Maintained customer information and updated billing records

COMMUNITY SERVICE

Poultry Auction Committee Member, August 2012-Present

Sell $4,000 worth of Poultry to raise money for kids education

ORGANIZATION

ISM, Fall 2013-Present

Attend weekly meetings where speakers educate us about the growth of supply chain

Young Professionals of Finance, September 2012- Present

The Finance Association, Fall 2011-Present

Attended various lectures over: quantitative easing, and the oil & natural gas industry

SKILLS

SAP, SharePoint, Quickbooks, Oracle, Dropbox, Outlook, Excel, Access, Word, PowerPoint

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