Jacqueline McSwain
**** ****** **. *** *******, La. 70131 acp5ma@r.postjobfree.com Cell: 678-***-****
Professional Summary
Detail oriented, accurate, dependable, ambitious, fast learner, well organized, creative, exceptional interpersonal skills verbal and written, proficient in MS/ Word, Excel, PowerPoint, Outlook, and multi-tasking.
Employment History
ADEETA (WWL-TV Channel 4, New Orleans, LA)
Receptionist
May 2015- Current
Greeted, assisted and directed guests, visitors and the general public
Proven record of answering calls and taking messages
Demonstrated ability to deal with phone and email inquiries
Comprehensive knowledge of organizing reading material in the waiting area
ACCOUNTEMPS (St. Bernard Parish Hospital, Chalmette, LA)
Medical Charge Entry Specialist
December 2014- Current
Medical Billing and Coding
Posting payments and adjustments to appropriate accounts
Evaluated the necessary appropriateness and efficiencies of the use of medical services
Reviewed patient admissions, length of stay, services performed, and referrals
Schaumburg Elementary School, New Orleans, LA
1st Grade Co-Teacher
July2012- May 2014
Reading, Math, and ELA Interventionist for1st Grade tier 2 and 3 Level students
Attended Professional Development In-services
Incorporated creative lessons, activities and experimental learning into daily teaching
Kept students motivated, engaged, and focused on academics
Substituted in the absence of 1st grade Teachers, 2nd grade Reading Teachers, Enrichment Teacher, Art Teacher, SpEd Teacher, and Behavior Interventionist, as well as taught Kindergarten students
Magellan Behavioral Health Services, Alpharetta, GA
Utilization Management Support Specialist
June 2007-July 2011
Posted payments and adjustments to appropriate accounts
Evaluated the necessary appropriateness and efficiencies of the use of medical services
Reviewed admissions, length of stay, services performed, and referrals
Attended monthly meetings and In-services
Counseled patients regarding payment responsibilities and financial responsibilities for services rendered
Fulton County Magistrate Court, Atlanta, GA
Court Calendar Clerk
June 2006 to April 2007
Recorded Alpha and Numeric data
Created Court Calendars
Researched criminal warrants
Provided public with criminal background information
Streamlined prosecutors and defendants with warrants and subpoenas
Medical Center of Louisiana, New Orleans, LA
Administrative Coordinator
June 2000 to December 2005
Scheduled appointments for all medical clinics, Registered Patients,
Researched ICD-9 Codes, updated patient information, documented patient charts upon discharge
Aided in planning and executing monthly in-services and meetings
Analyzed and composed documents for appropriate distribution and filing
Education
University of the Southwest, Hobbs, NM- Curriculum and Instruction (MAED, May 2015)
University of Phoenix, Atlanta, Ga- Business Management (BSBM, July 2009)