Performance and Resource Analyst

ANTONY LIWANAG

**** ******** ****** **** *****, CA 90806 562-***-**** *******.******@*****.***

EDUCATION

University of California Irvine September 2011- June 2015

Major: Business Economics Minor: Accounting Dean’s List Scholar

PROFESSIONAL EXPERIENCE

June 2014 – Present

Southern California Edison, Whittier, CA

Performance and Resources Analyst (Intern)

Accountable for creating, tracking, and maintaining databases, accurately analyzing data while providing recommendations

and decisions to improve business workflows, and producing ad-hoc reports for data requests by management

Effectively plan, prioritize, a nd perform multiple assignments, tasks, and projects with a strong ability to swiftly adjust

priorities based on business needs

Generate and update daily performance reports for use in monitoring, tracking and analyzing district performance for

management, leading to increased performance in outage restoration times by 13%

Reviewed and analyzed existing DC&M balanced scorecard process and identified a 6 week time data gap as the root cause

limiting the district’s ability to manage performance efficiently

Developed and designed a real-time analytics dashboard using PowerPoint and Excel to track and trend the district’s

performance through data-driven tables, charts, and graphs, eliminating the issue of a 6 week time gap

Assisted and coordinated with project manager to validate Whittier’s resource availability, providing a comprehensive

analysis on available resources and workload to ensure the district is capable of meeting its set goal of replacing 209

deteriorated poles by October 2015

Performed an in-depth analysis on Whittier district’s crew overtime hours and presented key findings to management,

identified scheduling as the root problem and recommended to minimize scheduling outage restoration jobs that require

more than 8 hours as a solution

Assigned a special project to research and extract both historical and f uture Underground Inspections (UDIs) data from

SAP database and construct a UDI forecast resource plan, resulting in delivering an exceptional resource plan that is

effectively being used by the Whittier, Compton, and Long Beach districts

June 2013 – June 2014

Subway, Irvine, CA

Shift Manager

Direct management of overall store perf ormance, sales, and staffing resources during each shift

Utilized interpersonal skills to effectively multi-task and lead a team of 7-8 associates

Compiled and analyzed sales reports on a weekly basis to forecast monthly sales, ensuring the store meet set goals

Ensured team followed safety protocols and safe work practices, resulting in no reported injuries during shift lead

Responsible for training new associates on effectively delivering remarkable customer service

Continuously provided outstanding custom er service through identifying any customer needs and swiftly resolving

customer disputes at hand

ORGANIZATIONAL LEADERSHIP ACTIVITIES

University of California Irvine June 2013 - August 2013

Aramark Management Development Program

Enhanced leadership skills through a multitude of case studies and role -playing activities

Learned the fundamentals of how to successfully implement and manage strategic initiatives

Acquired soft-skills knowledge on the importance of accountability in a team environment

April 2013 – June 2015

University of California Irvine

Zeta Phi Rho Inc. – External Relations Chair

Coordinates monthly meetings with president and treasurer to forecast proposed budget and supply resources for planned

events, discussing resource availabilities and formulating a detailed budget plan to meet the organization’s business needs

Routinely develop, maintain, and update the scheduled agenda for the entire year on a bi -weekly basis

Effectively communicated with other campus organizations to successfully plan and organize 12 events that helped raised

funds for a variety of charities such as AIDS Walks, Breast Cancer Walks, and UCI CARE -A-THON

CORE COMPETENCIES AND SKILLS

Technical Competencies : Microsoft Office Suite (Outlook, Access, Word, Excel, PowerPoint, Project, Visio), Excel VBA,

Design Manager, SAP, OMS, and Click Schedule

PROFESSIONAL REFERENCE

Bryant Tam – Operations Supervisor – Whittier District – Southern California Edison

Peter Bo Kim – Manager-Project/Product 2 – PIV 1 – Southern California Edison

Ryan Myers – Performance and Resources Supervisor – Southern California Edison

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