Customer Service Project Manager

CHRISTOPHER WHYTAL

**** **** ***** **, ******, **765 FL

Cell: 407-***-****

********@*****.***

A versatile marketing and sales leader, with over 10 years experience in the complex rehabilitation field, Certified

Assistive Technology Professional for 5 years from RESNA. Core Strengths entail sales, marketing, management and

client relations.

Market Development

Sales Generation

Project Management

Account Management

Customer Service

Training

Team Building

Continuous Education

Revenue/Profit Growth

Averaged $1.2 million in total revenue annually for Alliance Seating and Mobility which surpassed the company

threshold consistently by 20-40%. Passed the average of 20% success rate.

09/2014 to 11/2014

CENTRAL MOBILITY

Tavares, Fl

Assistive Technology Professional

Analyzed the patients to prescribe the appropriate durable medical equipment. Worked closely with the doctors,

physical/occupational therapists to become to a conclusion on what would be the best alternative for the patient. This

includes, marketing, sales, customer service and overall the best interest of the patient.

03/2014 to 06/2014

COLONIAL MEDICAL

Altamonte Springs, Fl

Assistive Technology Professional

I was a consultant to analyzed patients with the doctor, physical/occupational therapists to come to a conclusion on what

is the best durable medical equipment that would be best for the patient. This position consisted of sales, marketing, and

extraordinary customer service skills.

07/2013 to 01/2014

PRIME TIME MEDICAL

Largo, Fl

Assistive Technology Professional

This position included the evaluation and determination on the proper equipment for the disabled. We worked closely

with medical professionals to decide on what is appropriate for the patient.

07/2009 to 02/2013

ALLIANCE SEATING AND MOBILITY

Orlando, Fl

Assistive Technology Professional

We were the complex rehab division of the Scooter Store. As a certified ATP, our job was to analyze the needs of

individuals with disabilities and assist in the selection of the proper durable medical equipment, alternate controls and

augmentative devices. We worked closely with the patient, doctor, and physical or occupational therapists on assisting

the individual on the most accurate selection on equipment within the funding limitations.

02/2002 to 07/2009

HEWITT ASSOCIATES

Altamonte Springs, Fl

Project Manager

I was the acting floor supervisor, who would handle all customer concerns and issues when there was an escalation.

The project manager consisted over seeing anywhere from 50-80 employees depending on time of the year since we

dealt with benefits such as pension, 401k, and health benefits.

Developed training materials and also facilitated the training for the new hires and also the temp employees during

annual enrollment each year for retirees and active employees to enroll into their benefits yearly.

SUMMARY

HIGHLIGHTS

ACCOMPLISHMENTS

EXPERIENCE

2009

ASSISTIVE TECHNOLOGY PROFESSIONAL Orlando,, United, Fl States

Required certification to be able to access high end rehab.

ACHELOR OF ARTS PSYCHOLOGY : 2000

University of Central Florida Orlando,, United, Fl States

EDUCATION

Contact this candidate