Customer Service High School
Resume:
Holly Elliott
**** ****** ***** ***** ***. *, Indianapolis Indiana 46227
Phone: 317-***-**** Email: ************@*****.***
Objective
Provide customers with a high level of care, concern and customer service.
Ability Summary
Customer service interaction via phone, email and face-to face
General office duties, multi-tasking, multi-line phone
Data entry
Cold and warm outbound calls, inbound calls
Certified on sit down and stand up forklifts as well as electric pallet jack Responsible for
training new employees proper standard operating procedures
Examine contents and compare with records, such as manifests, invoices, or orders, to
verify accuracy of incoming or outgoing shipment.
Prepare documents, such as work orders, bills of lading, or shipping orders, to route
materials.
Confer or correspond with establishment representatives to rectify problems, such as
damages, shortages, or nonconformance to specifications.
Sound judgment and decision making skills when faced with an issue
Employment History July 23,2012-Present
Hospitality Manager
Receptionist
Krieg DeVault Indianapolis, IN
Call Center Representative January 18, 2012-December 28, 2013
Pitney Bowes Plainfield, IN
Receiving Clerk September 13, 2004-August 1, 2011
JCPenney, Inc Plainfield, IN
Server June 09, 2009-December 20,2004
Perkins Restaurant Plainfield, IN
Education and Training
Completion Date Issuing Institution Qualification Course of Study
08/2004 Plainfield High School High School Diploma General
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