Manager of Facility Resources

Char-Anne Lyon

***** ****** ***** #***, **********, MD 20874

570-***-****, ********.********@*****.***

Experienced professional with planning and organizational skills that balance work, team support and unforeseen responsibilities in a timely and professional manner

WORK HISTORY:

Community Support Services, Inc.

Manager of Facility Resources (September 2014-Present)

Set up new residences bought by CSS

Coordinate moves between residences for the individuals supported by CSS

Execute house environmental inspections, giving feedback to supervisors and the director of residential services

Give feedback to direct care staff when necessary while executing inspections

Responsible for household support by providing items needed to run a home such as bedding, dishes, furniture, etc. as needed

Keep inventory of household items in a small warehouse setting

Shop for all 50 residences for items listed above as needed

Accountable for keeping files to have backup for spending

Executive Assistant to the Executive Director (October 2010-August 2014)

Support day to day functioning of the Executive Director’s office while maintaining a high level of confidentiality

Draft and edit written communications, reports and proposals

Research information needed for Executive Director

Provide computer or other technical support as requested

Record minutes for various meetings

Assist in managing calendar, fundraising and special events

Maintain several databases tracking: reliability scores, transportation logs, service funding plans for consumers and professional contacts for each consumer served by CSS, hours of add-on services received by consumers at CSS

Run reports for directors of programs, assist directors of all programs as needed

Oversee Special Projects

MedAssist, Inc.

Patient Account Representative (July 2009-August 2010)

Assist patients who are uninsured apply for medical assistance

Liaison between the hospital, patients and the county assistance office

Processed all approvals for billing

Facilitated field hits when patients were homebound

Northeast Regional Cancer Institute

Staff Assistant (2008-2009)

• Provided general clerical support for a department of seven

• Coordinated and scheduled events and programs for the community

and healthcare professionals

• Served as recording secretary and provided administrative support for

committee, staff and partner organizations’ meetings

• Maintained resource library and Cancer Institute's 6-county Library Project

• Developed and maintained the educational outreach databases

• Fundraising

Voluntary Action Center

SHINE Prevention Coordinator (2005-2007)

• Coordinator of SHINE (Self Help Information Network Exchange)

• Maintained SHINE Library and Self-Help Directory

• Developed and implemented an annual informative workshop for

the community

• Implemented an early intervention/prevention program (BABES) to

Lackawanna County Head Start Centers

• Developed and distributed SHINE Newsletter and Lackawanna County's

Tobacco Newsletter

• Fundraising

Lackawanna Trail High School

Teacher’s Aid – Learning Support Classroom (Aug. 2004-Jan 2005)

Assisted in all aspects of the classroom

EDUCATION:

University of Scranton, Scranton, PA

B.S. Counseling and Human Services, 2003

A.S. Human Services, 2001

INTERNSHIPS/PRACTICUM:

Community Medical Center, Scranton, PA

Pastoral Care Department Intern (Spring 2003)

• Interacted with patients, assessed their pastoral needs, and assisted with

specific religious ceremonies of all denominations

Clear Brook, Inc. The Lodge, Shickshinny, PA

Adolescent Program Intern (Spring 2002)

• Observed all group activities, participated in women’s group sessions at

this drug and alcohol treatment center

Keystone Junior College, La Plume, PA

Children’s Center Practicum Student (1985-1986 academic year)

• Hands-on training with children ages 3-5 years

COMMUNITY SERVICE:

Community Support Services

• CSS Olympics and Family Picnic (2010-present)

Community Medical Center, Scranton, PA

• Pastoral Care Department Volunteer (2003-2006)

Big Brothers Big Sisters of Lackawanna, Pike and Wayne Counties

• Advisory Council Member (2006-2010) Vice President (2009)

American Red Cross

• Assisted the Red Cross in Texas with RITA Disaster relief (2005)

United Neighborhood Centers, Scranton, PA

• Assisted with food drive and at their Safe House (Spring 2002)

St. Andrew's Camp, Tunkhannock, PA

• Cleared trees to create a station for children’s ropes course (Fall 2000)

Abington Area Girls Softball League

• Softball Coach (2001-2002)

COMPUTER LITERATE:

IBM-PC, Windows, MS Office (Word, PowerPoint, Excel), Internet, Siemens Database, CUBS Database

Contact this candidate