Customer Service Sales
Resume:
Rene Valdez
**** ****** ******* ** ● San Antonio, Texas 78254 ● 210-***-**** ● ***********@*****.***
PROFILE: Goal Oriented Tech/Health Enthusiast, driven by meeting and exceeding goals and expectations. Worked mostly in customer Service and sales. I also extend basic troubleshooting and tech support to customers, family and friends.
EXPERIENCE
Juicer Heroes, San Antonio, Texas September 2013- March 3, 2015
Manager
●Cash Handling
●Ordering
●Maintenance
●Assistance & Training
●Customer Service
●Inventory Management
●Sanitation
●Loss Prevention
●Marketing
●Sales
●Product knowledge/ Nutritional advice
●Technical Support
●Maintaining Digital Office using Evernote
●Administrative duties (reports, filling, tagging, scanning, emails)
●Provide a Safe Environment for fellow employees and customers
●De-escalate irate customers
H-E-B, Pleasanton, Texas 78064 September 2010 – 2014
Cashier/Loss Prevention
●Customer Service
●Employee/Partner of the Month
●Experienced in other departments (Produce, Night Stocking)
●Maintenance
●Help reduce Theft and Shrink
●Provide a Safe Environment for fellow employees and customers
Pace, San Antonio, Texas 78247 2011
Att Uverse Tier 1 Technical Support
●Customer Service
●Remote Tech Support
●Customer Confidentiality and Security
●Keeping in Compliance with Flows an Documentations
●De-escalate irate customers
●Adaptive troubleshooting
Good Sumaritan Summer Work Force Program, Pleasanton, Texas 2009-2010
External Worker Placed at H-E-B
●Provide excellent customer service
●Obtain several essential job skills
Movie Gallery, Pleasanton, Texas 2008-2009
Senior Customer Sales Associate
●Customer Service
●Cashier
●Protecting against Theft and Shrink
●Met Sales and Promotion Goals
●Train New Employees
●Organized and cataloged movies
●Ordered Merchandise
EDUCATION
UTSA, San Antonio, Texas 2009 – 2014 (Current)
●Pursuing Bachelors in Health
●Pursuing Bachelors in Programming and Internet Security
Coastal Bend College, Pleasanton, Texas 2008-2010
●Obtained Basics and Excelled in Higher level Math Courses
Pleasanton High School, Pleasanton, Texas 2004-2008
●Areas of Focus: Business Computer Information Systems, Web Design, Digital Graphics and Animations, Microsoft Office
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