Manager Sales
Resume:
JOHAN VAN LOGGERENBERG
Occupation
IT Sales and Technical Manager
Gender
Male
Nationality
South African
Ethnic Group
White
Language
Afrikaans, English
Drivers Licence
Code EB
Desired job location
Willing to re-locate
Current Employer
Compu-Lab
Availability
Immediate
Contact Details
Cell phone
acp5ak@r.postjobfree.com
Skype
johan-compu-lab
Residential Location
Welkom, Free State Province, South Africa
Professional Profile
Experienced IT Manager with 10 years’ experience at management level in the IT planning, designing, implementing and supporting field. Proven working experience in managing the IT Department and IT related projects as well as providing training. Sound knowledge of Server 2003, 2008 and 2012, Linux Firewalls and Linux Thin Clients and Microsoft Office suites. Strong network design, implementation and project management skills. Background in Lotus Notes as well as Active Directory. Aspires to work in an environment that allows independence and where skills and vast experience can be used to full advantage.
Education
1994
Technical High School Welkom
Grade 12 (Matric)
Professional Courses / Training
Prince II / Self Study / Current
Certified Lotus Professional / Self Study / 2005
Microsoft Certified Professional / Self Study / 2002
Network + / Self Study / 2001
A+ Support Technician / Self Study / 2000
Computer Skills
Software:
Microsoft Office (Word, Excel, PowerPoint)
AutoCAD
Microsoft office 2003
Microsoft office 2007
Microsoft office 2010
Server 2003
Server 2008
Server 2012
Linux Firewalls IPCop
Linux Thin Clients
Hardware:
LAN WAN
VPN’s
Firewalls
Servers
Desktops
Notebooks
Networking:
LAN
WAN
VPN’s
Firewalls
Cat5 Networks
Areas of Expertise
8 Years’ Experience:
Windows NT / 2000 / 2003 Terminal Services.
6 Years’ Experience:
Windows 95 / 98.
Windows NT.
Desktop and network support.
Linux firewall.
5 Years’ Experience:
Linux Thin Client solutions.
Network solutions.
Sales and marketing.
Computer hardware sales.
Managing staff.
Managing all IT related projects.
2 Years’ Experience:
Windows Server 2008 Terminal Services.
Career History
1.
2013 - PRESENT
Compu-Lab
Welkom, South Africa
IT MANAGER
Responsibilities
Managing the IT Hardware Sales and Support Department.
Ensuring maximum availability of servers.
Installing and maintaining network attached printers.
Configuring, troubleshooting, planning and implementing new projects and solutions on the network, server, workstation and Thin client environment.
Compiling technical documents and procedures on implemented servers, services or applications.
Creating step by step software guides to assist desktop users with day-to-day functions.
Administering, maintaining, supporting, repairing and configuring connectivity of terminal server networks.
Configuring Linux firewalls.
Configuring user profiles and devices to use terminal services.
Configuring printers to print from Windows 2003, Windows 2008 and Windows 2012 terminal servers.
Resolving any related issues on either user or server side that might exist.
Maintaining, supporting, repairing, configuring, connecting and monitoring Win 2003, Win 2008, Win 2012 Servers and network applications (Software and hardware).
Administering users, groups, organisational units, volumes and servers.
Supporting and configuring Microsoft DHCP Server and DNS Servers.
Installing, configuring, implementing and troubleshooting network devices on the network backbone.
Assisting users and clients with hardware faults.
Assisting users and clients with configurations and installations.
Providing high level desktop support on clients running Win XP / Win Vista / Win 2003 Server / Win 2008 Server / Win 2012 Server / Windows 7 / Win 8 and various hardware and software, including email, MS Office 2003, MS Office 2007, MS Office 2010, MS Office 2013, Windows 2003 Terminal Services, Windows 2008 Terminal Services and Windows 2012 Terminal Services.
Ensuring mobile clients are able to access the private network using RDP client.
Performing standard software and hardware upgrades.
Resolving any user related queries on workstations.
Coaching and assisting Junior Technicians.
Managing standby on a rotational basis.
Performing onsite support at regional branches.
Managing all current and new IT projects.
Marketing, selling and supporting School Network Solutions system.
Training educators on using the School Network Solutions system.
Setting up and configuring Linux client to run and operate as Thin clients.
Setting budgets and agreeing project time scales and deadlines with colleges.
Holding weekly internal and external meetings regarding progress.
Single point of contact for all communications between the colleges and the IT division.
Managing staff to ensure that all milestones are achieved within the agreed timeframes.
Ensuring effective quality control processes are in place to monitor deliverables produced.
Maintaining client relationships.
Identifying, analysing, measuring and managing project risks.
Conducting regular impact analyses in order to assess the consequences of the project deliverables on other sections of the business.
Keeping accurate administrative records of expenditure, accounting, costing and billing.
Assisting the Technical team with their design and development tasks.
Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
Marketing the new Thin client solution to schools and FET Colleges.
Marketing strategies and campaigns.
Managing corporate communications.
Positioning and branding products.
Developing web and print content.
Managing focus group and conducting market research.
Developing training material.
Providing sales collateral and support.
Managing public and media relations.
Launching new products.
Providing online support via the Internet to the schools.
Setting up on-site maintenance contracts for some of the schools.
Major Projects
Tswane North FET College:
Converting and setting up 280 learner computers to run on the Compu-Lab thin client software.
Setting up and maintaining 8 Compu-Lab terminal servers.
Setting up educator computers to connect to the Compu-Lab servers.
Maintaining and supporting Tswane North FET computer labs.
Providing on-site training to educators.
Setting up and maintaining antivirus software.
Gert Sibande FET College Ermelo:
Setting up 300 learner computers to run on the Compu-Lab thin client software.
Setting up and maintaining 7 Compu-Lab terminal servers.
Setting up educator computers to connect to Compu-Lab servers.
Providing on-site training for educators to use the Compu-Lab system.
Providing on-line support on the Compu-Lab system.
Providing on-site support on the Compu-Lab system.
Sasolburg High School:
Converting and setting up 90 learner computers to run on the Compu-Lab thin client software.
Setting up and maintaining 3 Compu-Lab terminal servers.
Setting up educator computers to connect to the Compu-Lab servers.
Providing on-site training of the Compu-Lab system.
Providing online support on the Compu-Lab system.
Belfast Academy:
Setting up 30 learner computers to run on the Compu-Lab thin client software.
Setting up educator computer to connect to the Compu-Lab terminal server.
Setting up and maintaining Compu-Lab terminal server.
Providing onsite training on the Compu-Lab system.
Providing online support on the Compu-Lab system.
Adelaide Gymnasium:
Setting up 35 learner computers to run on the Compu-Lab thin client software.
Setting up educator computer to connect to the Compu-Lab server.
Setting up and maintaining Compu-Lab terminal server.
Providing onsite training on the Compu-Lab system.
Providing online support on the Compu-Lab system.
Hoopstad High School:
Setting up 90 computers to run on the Compu-Lab thin client software.
Setting up educators computers to connect to the Compu-Lab server.
Setting up and maintaining 2 Compu-Lab terminal servers.
Providing onsite training on the Compu-Lab system.
Providing online support on the Compu-Lab system.
Edu-College Qwa Qwa:
Setting up 35 learner computers to run on the Compu-Lab thin client software.
Setting up educator computer to connect to the Compu-Lab server.
Setting up and maintaining 1 Compu-Lab terminal server.
Providing onsite training on the Compu-Lab system.
Providing online support on the Compu-Lab system.
Central Johannesburg College:
Setting up 200 learner computers to run on the Compu-Lab thin client software.
Setting up educator computers to connect to the Compu-Lab servers.
Setting up and maintaining 7 Compu-Lab terminal servers.
Providing onsite training on the Compu-Lab system.
Providing online support on the Compu-Lab system.
2.
2001 – 2013
Universal College Outcomes
Welkom, South Africa
IT DIRECTOR
Responsibilities
Managing the IT Hardware Sales and Support Department.
Part of a team of 10 people responsible for supporting, designing, implementing and managing the clients network server, desktop infrastructure and Thin client support.
Ensuring maximum availability of servers.
Installing and maintaining network attached printers.
Configuring, troubleshooting, planning and implementing new projects and solutions on the network, server, workstation and Thin client environment.
Compiling technical documents and procedures on implemented servers, services or applications.
Creating step by step software guides to assist desktop users with day-to-day functions.
Maintaining licenses on servers.
Configuring and setting up the email server.
Configuring user email accounts.
Configuring and maintaining user accounts on the email server.
Monitoring mail and http abuse to ensure the Internet policy is enforced.
Evaluating, recommending and implementing new software technologies.
Administering, maintaining, supporting, repairing and configuring connectivity of 50 terminal server networks.
Implementing password policies.
Configuring 32 Linux firewalls.
Implementing a Web based Helpdesk.
Configuring user profiles and devices to use terminal services.
Configuring printers to print from Windows 2003 and Windows 2008 terminal servers.
Resolving any related issues on either user or server side that might exist.
Implementing, administering and monitoring Trend Antivirus on the corporate network.
Maintaining, supporting, repairing, configuring, connecting and monitoring Win 2003, Win 2008 Servers and network applications (Software and hardware).
Monitoring policies, filters, content and virus scanning of all in and outbound emails.
Ensuring that web services are running on both private and public network.
Ensuring that mail services are running accordingly and resolving any mail related issues.
Resolving any firewall related issues on either user or server side.
Administering users, groups, organisational units, volumes and servers.
Supporting and configuring Microsoft DHCP Server and DNS Servers.
Installing, configuring, implementing and troubleshooting network devices on the network backbone.
Assisting users and clients with hardware faults.
Assisting users and clients with configurations and installations.
Providing high level desktop support on clients running Win XP / Win Vista / Win 2003 Server / Win 2008 Server / Windows 7 and various hardware and software, including email, MS Office 2003, MS Office 2007, MS Office 2010, Windows 2003 Terminal Services and Windows 2008 Terminal Services.
Ensuring mobile clients are able to access the private network using RDP client.
Performing standard software and hardware upgrades.
Resolving any user related queries on workstations.
Coaching and assisting Junior Technicians.
Managing standby on a rotational basis.
Performing onsite support at regional branches.
Managing all current and new IT projects.
Marketing, selling and supporting School Network Solutions system.
Training educators on using the School Network Solutions system.
Setting up and configuring Linux client to run and operate as Thin clients.
Setting budgets and agreeing project time scales and deadlines with colleges.
Holding weekly internal and external meetings regarding progress.
Single point of contact for all communications between the colleges and the IT division.
Managing staff to ensure that all milestones are achieved within the agreed timeframes.
Ensuring effective quality control processes are in place to monitor deliverables produced.
Maintaining client relationships.
Identifying, analysing, measuring and managing project risks.
Conducting regular impact analyses in order to assess the consequences of the project deliverables on other sections of the business.
Keeping accurate administrative records of expenditure, accounting, costing and billing.
Assisting the Technical team with their design and development tasks.
Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
After the implementation of the new Linux Thin Client solution at the colleges, running 1200 clients, the decision was made to outsource the technology to Private Schools, Public School and FET Colleges.
Understanding the client's market sector and providing them with independent professional advice and guidance.
Being involved in a project from evaluation, conception and completion.
Building a close relationship with suppliers and contractors.
Liaising with outside IT Consultants and other third party contractors to ensure projects are completed on time.
Preparing progress reports for Programme Managers.
Selling the benefits of projects to their target audiences.
Marketing the new Thin client solution to schools and FET Colleges.
Marketing strategies and campaigns.
Managing corporate communications.
Positioning and branding products.
Developing web and print content.
Managing focus group and conducting market research.
Developing training material.
Providing sales collateral and support.
Managing public and media relations.
Launching new products.
Providing online support via the Internet to the schools.
Setting up on-site maintenance contracts for some of the schools.
Achievements
To date the Thin client technology has successfully been sold to 65 schools and FET Colleges.
Between the schools and FET colleges they are running 70 Windows servers, 3 500-00 PC/Thin client machines.
3.
2000 – 2001
Academy of Learning
Welkom, South Africa
IT LECTURER / SENIOR NETWORK ADMINISTRATOR
Responsibilities
Supporting and managing the network and desktop environment.
Training clients on site and off site.
Supporting and configuring DHCP Servers, WINS Servers and DNS Servers.
Installing, maintaining, supporting, troubleshooting, configuring, connecting and monitoring network devices, workstations, equipment and media.
Planning and implementing new projects, e.g. network, server and workstations installations, site conversions and antivirus rollouts.
Loading applications.
Loading MS Office products on workstations and servers.
Installing, supporting and configuring clients connecting through Internet firewall and email.
Loading operating system and application patches.
Installing, upgrading and maintaining workstations.
Training the Microsoft System Engineer courses to clients.
Training the COMPTIA A+, N+, INET+ and Server+ modules.
Achievements
Set up and installed Comptia Testing Centre.
4.
2000 (8 months)
Damelin
Welkom, South Africa
IT LECTURER
Responsibilities
Supporting and managing the network and desktop environment.
Training clients on site and off site.
Supporting and configuring DHCP Servers, WINS Servers and DNS Servers.
Installing, maintaining, supporting, troubleshooting, configuring, connecting and monitoring network devices, workstations, equipment and media.
Planning and implementing new projects, e.g. network, server and workstations installations, site conversions and antivirus rollouts.
Loading applications.
Loading MS Office products on workstations and servers.
Installing, supporting and configuring clients connecting through Internet firewall and email.
Loading operating system and application patches.
Installing, upgrading and maintaining workstations.
Training the Microsoft System Engineer courses to clients.
Training the COMPTIA A+, N+, INET+ and Server+ modules.
Achievements
Set up and installed Comptia Testing Centre.
Key Strengths
Strong planning, organising and monitoring abilities and an efficient time-manager.
Able to handle change and adapt to new situations.
Able to evaluate complex problems, develop alternatives and consider their impact on the organisation.
Attention to detail, planning, organisation and daily delivery requirements.
Strong sales presentation skills, with the ability to influence and impact an audience.
Ability to relate well to others and establish good working relationships.
Proven leadership skills involving managing, developing and motivating teams to achieve their objectives.
Able to see opportunities and to set and achieve goals.
References
Available on request.
Contact this candidate