Customer Service Assistant
Resume:
De'Shawna Phillips
***************@*****.***
Skills
Letter/email correspondent
Microsoft suite
Meeting coordinator
Customer service
Buyer
CAD program called Optitex
Professional Experience
Under Armour, Baltimore, MD
2015 - 2015
Sales Meetings (Temp)
greeted international and domestic clients with name badges and USB catalogs
unpacked 2016 garments and steamed them for showroom presentations
cleaned out and organized studios
packed UA bags for “bring your child to work” day
Paul Francis Designs, Baltimore, MD
2012 - 2014
Production Coordinator
Worked in Optitex 11 to grade and make adjustments to patterns. Also to make markers to determine how much fabric to order
Email correspondent
Formulated purchase orders for bulk fabric and trims
constructed and revised tech packs for proto sampling & pre-production
Supervised fabric cutting for a mini production run
Created, customized and maintained purchase orders and tech packs in Excel to effectively manage various accounts
Measured garments for spec sheets to send to sample maker for Pre-Production & bulk samples.
Pattern-making & pattern grading for bulk production tech packs
Shipped and tracked samples, fabric, and trims to factories for production
Product Development
devised a budget with clients for clothing lines
obtained information from clients to go over color, swatches and sketches
reviewed and discussed logo and hang-tag design
discussed marketing idea's
Helmut Lang/Theyskens' Theory, New york, NY
2011-2012
Trim Buyer Assistant
Updated purchase orders and invoices for all trims
Communicated with overseas and domestic factories to ensure trims would be delivered on time
Ordered and managed bulk trims for all garments
Picked, packed and shipped trims to overseas and domestic factories
Aided with picking trims for next season's clothing line with trim buyer and vendors
Used BMS (like Blue Cherry Software) to order and update inventory
Updated trim sheets for bulk tech packs
was a part of production meetings for upcoming season.
Related Experience
The Levy Group, New York, NY
1/10 - 4/10
Design Assistant Internship
Created Line sheets for outer wear, woman’s brand such as Nautica & Betsey Johnson.
Assisted designers with tech packs, specs, creating collection boards.
Sitting in on production and design meetings for upcoming season
Created and maintained swatch books for fabric and trim sourcing
Used photoshop to tweak photo's taken of the outerwear
Managing the outerwear showroom & closets
Education
The Art Institute Of Philadelphia, Philadelphia, PA
2010
Bachelor of Science: Fashion Design
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