Quality Assurance

Brenda Billoups

**** *********** *** *** ***** CA 95814

Home: 916-***-**** Email:**************@*******.*** Mobile: 916-***-****

Objective: To secure a challenging position utilizing my experience, education and strong background in Quality Assurance.

Professional Experience:

Clark Pacific

CIS Coordinator 08/2014 - 01/2015

Generate Power Point Presentations for training of Lean Principles.

Participate, lead and facilitate kaizen events to improve internal lean manufacturing processes.

Generate flow charts to isolate and eliminate waste. (Excel)

Manage small to routine projects. (PMBOK)

Organize and communicate thoughts and ideas effectively. (SOP)

Xyratex International Corp.

Supply Quality Engineer/MRB Supervisor 10/1999 - 01/2013

Responsible for sourcing and approving vendors for Approved Vendors list, BOM’s,

Established and maintained (ISO 9000) Quality Management System. Assist in performing internal audits, and perform follow-up activities on ECO’s, NCR's and CAPA's.

Identify supplier quality system deficiencies and determine root-causes using quality tools such as FMEA, fishbone analysis and other related methods

Identify and support production quality processes and generated procedures to increase the quality of production throughout for deliverables of a quality product to end-users/customers.

15 years relevant experience in supplier quality engineering or closely related responsibilities.

Packard Bell/NEC

Quality Assurance/MRB Supervisor 04/1995 -12/1998

Established customer contacts, track customer issues for corrective and preventative closure.

Maintain customer quality and reliability goals through product testing and root cause analysis.

Responsible for collecting and reviewing production data from production cells to ensure process improvement are sustained. Implement CofA/CofC acceptance criterion for critical parts, determine and define specific inspection criteria.

Continuously improved the effectiveness customer audit process, and customer centric test function.

Skills:

Computer Skills:

Microsoft Office/Windows/MS Project

SAP/BOM/ERP/MRP

Excel/Quick Books/Net Suite

Knowledge of Project Management Book

Power Point Presentations/SharePoint

Personal Skills:

Adapt well and ability to maintain accurate schedules

Strong leadership skills

Motivated, dedicated, energetic

Excellent Critical thinking and problem solving skills

Education:

MTI College, Sacramento, CA

Legal Administration Assistance Diploma 06/2014

AA Paralegal Studies, ABA Approved Program 06/2016

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