Dennis Cronin

**** ***** ******, *** ****, IL *0453

708-***-****

acp55n@r.postjobfree.com

Information Technology Management

Profile of Qualifications

Long-term, comprehensive experience in IT, network administration, system engineering, project management, customer service, documentation, problem resolution

Well-organized multitasker with strong detail orientation.

Self-driven team player with strengths in communication and developing interpersonal relationships.

Possess excellent planning, organization, time management and decision-making skills.

Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence.

Career Track

IT Manager & Sr. Network Engineer, Independence Tube Corporation 2012 – Present

Manage VMware (vCenter) virtual environment for (4) manufacturing facilities

Tasked with managing multiple Host Servers (clustered – (4) data centers), and multiple SANs (Dell EqualLogic) spread out across (4) separate facilities.

Manage ITC’s MSFT Exchange Environment – In process of migrating to Exchange 2013 (Server 2012 R2)

Manage all Windows Servers including Domain Controllers (DNS – Active Directory), DHCP, Exchange, etc.

Tasked with maintaining MSFT Active Directory

Function as Lead Project Engineer for Cisco VoIP implementation.

Tasked with maintaining LAN, WAN, routers, switches and servers for four manufacturing facilities.

Tasked with supervising Chicago IT Department and serve as Subject Matter Expert for computer systems.

Responsible for administering project budgets, overseeing numerous programs and approving contracts.

Network Administrator & Engineer, Coverdell & Company LLC 2008 – 2012

Managed & solely responsible for entire network including systems & LAN/WAN components for 2 office locations.

Managed all network & server administration, configuration, security & maintenance.

Constructed & managed Windows, Hyper-V, Exchange, BES, R2 backup, DHCP and FTP servers.

System Center Configuration Manager (SCCM) & SCOM Administration & maintenance

Responsible for all servers, and Cisco Blade Switches, including general, interface & VLAN configuration and maintenance.

Onsite Support Engineer, Keno, Kozie & Associates 2006 - 2008

Provided comprehensive technical support for Arnstein & Lehr LLC, including for Active Directory used by 400 individuals and BlackBerry Business Enterprise Server for 120 devices.

Diligently maintained LAN, hardware, software, servers and user accounts.

Dennis Cronin

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Information Technology Consultant, Fathom Solutions 2004 - 2005

Oversaw repurposing modification of C++ code and provided considered recommendations for Automated Call Router Project for SBC from implementation to completion.

District Sales Manager, Mediq PRN 1997 - 2001

Facilitated medical equipment rentals and boosted sales volume by over 250% each month.

Ensured adherence to stringent quality control standards.

Team Leader/Senior Customer Specialist, CT Corporation 1990 – 1997

Skillfully managed a service team of 10 Customer Service Representatives, and Inside sales personnel

Skillfully sold proprietary software, technical support services and account maintenance.

Technical Skills

VMware, Microsoft Windows Servers 2003 – 2012 R2, Hyper-V Virtual Machine Host Server (Clusters), SAN, SCVMM (VM Management Server), SCCM, SCOM, Exchange 2010, Unified Communications - Cisco Call Manager, Cisco Unity, Cisco Telepresence, Cisco Layer 3 Network Switches, 2900 Series Routers, Firewalls, VPN Hardware, Dell PowerEdge Servers, Cat 5e & 6 Cabling, Fiber, Patch Panel Maintenance, Web-Filters, Network Appliances, UPS, MSFT Active Directory, Trend Micro Antivirus, Symantec Backup Exec & Endpoint Protection, TCP-IP, OSPF, RIP, LAN, Frame Relay, T-1 & T-3 technologies, OSI Model, Wireless protocols, VLAN, MPLS, WAN, router & switch configuration maintenance, C++ and Java

Education

Cisco Networking Academy Certification

Microsoft Certified Professional (MCP) - Windows Servers

DePaul University

Master of Science - Telecommunications (Data Networks) 2004

Eastern Illinois University

Bachelor of Arts - Economics (Business Administration) 1989

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