Lost Prevention Position

Emma Jackson

**** ***** ***** *****, ***** New York 10466 347-***-**** Email: ********@*****.***

Objective

Ability to resolve complex issues with limited resources, self motivated to meet core competence expectations. Can interact with all levels of management in both supervisory and support staff roles. Proven record of performing efficiently under stressful conditions.

Experience

Security Supervisor / Fire Safety Director

2012 to 2015 International Proactive Security, LLC

Site: ROW NYC

Ensure the safety and security of hotel guests, employees for a 1331 room property that features 1 bar, gift shop and restaurant

Controlled the distribution of all lost and found items, which included shipping items back to guest that required international invoices

Assisted Director with implementing standards and protocol

Created weekly schedules and maintained payroll

Trained and developed staff

Responded to Fire Command Station

Created incident reports and followed up with guest

Handled guest complaints and defused guest / employees disturbances

Distributed Express Check - Out Folios

Fireguard / Security

2012 to 2013 International Proactive Security, LLC

Site: ROW NYC

Inspect all exits, stairwells and corridors to determine conditions and availability for use

Have the knowledge of the locations of all fire extinguishers, fire alarm pull stations and exits

Enforcement of smoking prohibitions

Continuously inspected premises for accumulation of rubbish

Security Guard

2012 to 2012 U.S Security Associates, Inc New York N.Y.

Site: Southbridge Towers

Access Control

Observation, detection and / or report writing unlawful or unauthorized activities

Conduct elevator emergency call button

Event Security Guard

2012 to 2012 Contemporary Services Corporation Flushing Queens

Site: U.S. Open

Checked credentials for various access points in event

Conduct searches for contraband

Assist ticket takers and ushers as needed

Education

Bronx Community College, Bronx N.Y.

1986 to 1989

A.S Degree

Licenses & Certificates

Qualifications

Skills

New York State Security Guard License

Fire Safety Director Certification Z-50

TIPS Alcohol Awareness Certification

Can work in a constantly changing atmosphere, schedule is very flexible. Also can stand, walk or sit for long periods of time without becoming restless.

Literate with M.S. Shift, Hotsos and Opera hotel operating system. Familiarized with Saflok can reprogram lock, conduct lock interrogation on doors and safe, also read and understand interrogations reports

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