Keith Williams

**** *. ***** **. ******, CO ***** 720-***-**** acp4yj@r.postjobfree.com

Objective

Gain an opportunity as a NOC Technician with a successful communications company

Highlights of Qualifications

Over fifteen years in the wireless communications industry

Expert with LTE, WiMax, and CDMA cellular technologies

Skilled with T1 and fiber backhaul circuit troubleshooting and testing using ODM and T-Berd equipment

Proficient with RF testing, call testing and troubleshooting procedures

Computer proficient with Microsoft Office, Windows 8, and the internet

Excellent verbal and written communication skills

Proven ability to effectively lead and organize teams

Experienced working in a NOC and switch environment

Professional Experience

Maintained twenty-five Lucent cellular base stations with previous employer

Repaired microwave backhaul links ensuring targeted RSL values

Experienced with 4G IP based networks

Knowledgeable of processes to perform customer migrations and s

Performed site acceptance, site audits, T1 additions, and carrier additions

Monitored call statistics and optimized base stations for optimal performance

Installed and tested Cat 3, Cat 5e, Cat 6 and coaxial cable

Skilled with Samsung, Huawei, Lucent and Ericsson base stations

Isolated and repaired hardware and software on LTE, CDMA, GSM and TDMA base stations

Education

2014 - Present Colorado Technical University Colorado Springs, CO

Pursuing a Bachelor degree in Information Technology with a concentration in Network Management

2007 – 2009 Coastline Community College Fountain Valley, CA

Studied prerequisite courses for a Bachelor of Science degree

Earned a 3.55 grade point average

Experience

4/28/2014 – 3/19/2015 Apex Systems Inc. Field Technician I Stockton, CA

Routinely adapted to changing procedures and policy changes

Developed troubleshooting skills with Eltek power systems

Performed LTE upgrades on WiMax cellular base stations

Gained expertise with Dragonwave and Ceragon microwave configuration and troubleshooting

9/25/2012 – 3/11/2014 Apex Systems Inc. Field Technician 1 Burbank, CA

Gained experience with Dragonwave, Alcatel, Harris and Proxim microwave systems

Advanced troubleshooting skills with Lucent and Samsung CDMA and LTE base stations

Built on experience troubleshooting and optimizing Huawei WiMax and LTE base stations

Earned a certification for troubleshooting and testing microwave links and equipment

5/15/2012 – 9/25/2012 National Assn. of Local Advertisers Telesales Representative Encino, CA

Learned an entirely new industry quickly and gained business to business sales experience

Developed communication skills to rapidly develop rapport with potential clients

Adapted quickly to operational changes

Established sales leads leading to substantial profits for the company

9/1/1996 – 4/26/1996 California Army National Guard Team Supervisor Palmdale, CA

Installed, maintained, and operated VHF, UHF and SHF transmission equipment

Ensured minimal downtime by isolating and repairing system issues quickly

Developed leadership abilities with various teams ensuring reliable communications for subscribers

8/5/2002 – 10/20/2002 STC Netcom Inc. RF Systems Technician Paso Robles, CA

Installed and tested Andrew antenna systems to incorporate dual cellular technologies

Operated Anritsu Site Master equipment to test and troubleshoot antenna systems

Performed quality control inspections and immediately corrected all deficiencies

1/5/2001 – 8/14/2002 Sprint Inc. Field Engineer Burbank, CA

Upgraded Lucent CDMA base stations to 3G technology

Monitored cellular performance statistics to proactively improve site performance and customer experience

Maintained thirty Lucent Technologies equipped CDMA base stations

1/17/2000 – 1/5/2001 Ericsson Inc. RF Field Engineer II Brea, CA

Optimized TDMA and GSM cellular base stations including cabinet and sector additions

Led teams to convert cellular base stations to Ericsson 884 equipment

Assisted field technicians with difficult troubleshooting issues

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