Customer Service Sales
Resume:
Hussein Zarif
Windsor, ON N9G 1M8 ********@*****.***
Education
University of Windsor, Windsor, Ontario
• B.A (H) Criminology & Political Science (2016)
University of Windsor, Windsor, Ontario
• B.A. Sociology, 2014
Work Experience
Fastenal Windsor, Ontario 08/2014 - Current
Sales Support
• Assisting with sales
• Placing and fulfilling orders
• Preparing and fulfilling quotes
• One of the top selling branches in Eastern Canada
• Corresponding with purchasers for large industrial clients
• Sourcing products from suppliers
• VMI System Management
• Receiving and shipping inventory
ZNA Marketing Windsor, Ontario 06/2012 - Current
Director/Marketing Manager
• Plan, direct and evaluate the activities of firms and departments that develop implement advertising campaigns to promote the sales of products and services on behalf of clients
• Establish distribution networks for products and services
• Initiate market research studies and analyze findings
• Assist in product development
• Direct and evaluate the marketing strategies of establishments
• Establish and implement business strategies for maintaining existing business and develop new business
Canada by Choice Immigration Services Windsor, Ontario 08/2009 - 08/2014
Administrative Office Assistant
• Processing and handling of applications for clients interested in immigrating to Canada
• Working in cooperation and supervision of a certified immigration consultant
• Keeping organized and detailed tasks and work logs on all progress/work completed on a file
• Providing quality customer service, communicating with clients obtaining missing documents and keeping the clients updated on the process of their application
• Photocopying legal documents
• Maintaining Confidentiality
Petro-Canada Windsor, Ontario 09-2011 - 04/2012
Gas Station Attendant
• Handle Cash Transactions
• Greet and service Customers
• Monitor and Control Car Wash & Gas pump Stations
• Open and close store
• Service Station (Maintenance, restock shelf’s, etc.)
Accutax and Services Windsor, Ontario 08/2009 - 07/2009
Data Entry Worker
• Data Entry- Processing information into a computer program about the customer, Tax receipts, and bills into the computers system
• General Office Duties
• Maintaining Excellent Customer Service
Volunteer Experience
Canadian Arab Institute, Campus Ambassador Toronto, Ontario 01/2015 – 04/2016
Campus Ambassador
• Goal-oriented with strong interpersonal communication skills
• Well-networked and outgoing member of the campus community
• Marketing or event promotion experience is an asset
• Serve on CAI’s Youth Development Committee
• Be the campus’s spokesperson, introducing and promoting CAI’s events and activities to the various Arab-based student associations and Canadian Arab leaders on your campus.
• Work with relevant faculty members to help mobilize public policy and research tailored to Canadian Arabs.
University of Windsor, University Secretariat Windsor, Ontario 09/2012 - 05/2014
Senator
• The UWSA Senator is a member of both UWSA Council and the University of Windsor Senate
• Responsible for advocating on behalf of the students to the University Senate as well as associated Senate Committees and Subcommittees
• Represent and advocate on behalf of student interest at the University
• Be familiar with the Constitution, By-laws, Policies and Resolutions and the governing documents of the University
• Serve and Chair one (1) Governance Committee
University of Windsor, Society of Arts & Social Science Windsor, Ontario 04/2012 - 04/2013
Vice President Finance
• Submit a brief report of work contributed to the society at the end of each semester
• Be responsible for all finances of the society
• Submit to the executive for approval, by the first of October, the proposed budgets for the fiscal year dating from May 1st to April 30th
• Ensure society records reflect the accurate financial position of the society at all times
• Keep an account of all receipts and disbursements pertaining to the society
University of Windsor, MESA Windsor, Ontario 02/2013 - 08/2014
President
• Submit a brief report of work contributed to the Middle Eastern Students' Association (MESA) at the end of each semester
• Be responsible for the direction and actions of the executive
• Act as the representative of the MESA and as the official liaison officer between officers of the University of Windsor, the University of Windsor Student Alliance, all other organizations and the member students
• Represent the group at all official functions
University of Windsor, Connecting4Success Windsor, Ontario 08/2011 - 04/2012
Mentor
• Provide support to first-year at risk students in their transition to university
• Maintain regular contact with students, provides insight regarding the first-year experience and collaborates with EDC staff to ensure timely referral to campus resources
• Submit monthly reports on interactions with students to program coordinator
University of Windsor, Windsor Welcome Week Windsor, Ontario Fall 2012 & Fall 2013
Volunteer
• Assists with the orientation (Windsor Welcome Week) at the start of the school year
• Be responsible for directing first year students to appropriate services, staff/evaluating events and motivating participants to engage in activities throughout the week
• Receive 9 hours of professional development
Scouts Canada Windsor, Ontario 07/2008 - 07/2009
Group Leader
• Ensure that the health and safety of all members is maintained continually
• Help all members to have a challenging personal growth experience while in the troop
• Participate in troop planning meetings. Use program ideas, which emerge, from the Court of Honour
• Develop close working relationships with other members of the leadership team and share the responsibilities of operating the scout group
• Help carry out the weekly program
• Support and participate in special meetings, including day trips, as well as short- and long-term camping experiences
Achievements
• UWindsor Senate for two years
• UWindsor MESA President for two years
• Campus Ambassador for the Canadian Arab Institute
• Started University of Windsor Student Run Food Bank
• Represented and Advocated for students while serving as a Judge on the Disciplinary Appeals Committee at the University of Windsor
• Revised and advocated for student protect in University By-law 31 which regulates academic and non academic misconduct at the university
• Served as a National Representative on behalf of University of Windsor students lobbying the Provincial and Federal Government for affordable, quality and accessible education at the Canadian Federation of Students National Meeting
Service
University Level
• Senator (UWSA) elected 2012; re-elected 2013 - 2014
• Senate Steering Committee 2013-2014
• By-Law Review Committee 2013-2014
• Search Committee for the Provost and Vice President, Academic (2013-2014)
• Senate Discipline Appeals Committee 2013-2014
• Senate Student Committee 2012-2013
• Senate Student Committee, Paws for Stress (Sub-Committee) 2012-2014
Judicial Affairs Committee (2015-2016)
Accessible Information and Communications Committee (2015-2016)
Student Government Level
• Senate Representative, UWSA elected 2012; re-elected 2013-2014
• Chair, Internal Policy Committee 2013-2014
• Chair, Fall Reading Week Committee 2013-2014
• UWSA Council Representative on UWSA Board of Directors 2013-2014
• Financial Policy Committee 2012-2013
References available upon request.
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