Technical Support Technician
Resume:
Billie Joe Custodio Dela Cruz
Marikina Heights Marikina City
Contact: 091********
Email: *************@*****.***
Objectives: To obtain a position within an organization that will allow me to utilize my technical skills, experience and willingness to help others.
COMPUTER SKILLS
Provided IT support
Hardware and Software support including: setup, installation as well as various peripherals
Internet Cafe Setup
PC/Laptop Maintenance
Software and Hardware Installation
PC/Laptop Troubleshooting and Assembling
PC/Laptop Formatting, Installing UTP Cable & Active Directory
Networking Application Services, Printer and other Computer Peripherals
Basic in MYSQL Database, Programming(Turbo C & C++ )
Operating Systems: 7, XP, Vista, MS Server, Linux & MAC
Basic Website Developing (HTML, Java, PHP,)
Networking, Configuring of IP address, Routers, and Technical Support
Proficient in computer functions (MS Word, MS Excel, MS PowerPoint)
Proficient in Adobe Photoshop(Creating Logo, Designing and Photo Editing)
Proficient in typing(60wpm)
AWARDS RECEIVED
Sam Tom (Microsoft Word 2003) Feb.2008
Computer Hardware Servicing NC II July.2008
CERTIFICATE NO. 081**********
CCNA 1 May 2008
CCNA 2 Oct. 2008
CCNA 3 June.2010
CCNA 4 June.2010
SAP ENTERPRISE RESOURCE PLANNING June.2010
Programming NC IV June.2010
EDUCATIONAL BACKGROUND
Tertiary International Electronics & Technical Institute 2007-2010
Course: ICT-Information and Communication Technology
Secondary Marikina heights High School 2002-2006
Primary5 Kapitan Moy Elem School 2000-2002
Primary4 VE Fugoso Elem. School 1996-2000
EXPERIENCE BACKGROUND
Quezon City Police District - Jan 2013 – Dec 2013
IT Technician/Technical Support
Troubleshoot system crashed or security incident and recommends solutions to increase system stability, Provide PC (Hardware/Software) Technical Support to all office at QCPD.
ETalk Hub Inc. - June 2010 – Sept 2012
IT Administrator/Technical Support
Is an all-Filipino owned BPO/Call Center Company located in Makati. The Company ("eTalk Hub, Inc") was formed by its incorporators who have more than eight (8) years of experience in BPO/call center settings. The company has 15 seats and is expanding to secure additional market leads.
Lexis Tech Marikina - 5May 2009 – 5Nov 2009
Computer Technician
Lexis Tech is a small business repair shop of PC/Laptop, Cell Phone, PSP, Printer and other gadgets. They have also selling products like PC package, laptop and others things related to technology.
Freelance Computer Technician - September 2007 – Present
Computer Technician
Freelance Computer Technician is on-call person who are responsible for all computer problems like formatting, assembling, repairing and maintenance. The charge of service is depending on a problem of the computer.
CHARACTER REFERENCES
Available upon Request.
Contact this candidate