Customer Service Management

Latasha Santana

Out-going, hard worker, ready to grow and learn as much as possible

Rochester, NY

**************@***.*** - 585-***-****

Since I started working I have been working retail and enjoy it. I really do enjoy working and interacting with

people. I am planning on pursuing a degree in business management.

WORK EXPERIENCE

Jr. Manager

Rainbow's/ Rainbow Kids - Rochester, NY - August 2011 to May 2015

Opening and Closing store

* Paperwork daily

* Dropping and picking up deposit slips

* Processing Shipment daily

* Floor sets/LP awareness

* Cashier

* Customer service

Key Holder/Sales Lead

Claire's - Lebanon, PA - August 2010 to July 2011

Third Key

* Opening and closing store

* paperwork daily

* ear piercing

* dropping and picking up deposit

* Shipment

* Cashier

* Customer service

EDUCATION

Diploma

East High School

August 2011 to December 2011

certificate in Business Management and Sport Management

Keuka College, Harrisburg Community College - Rochester, NY

SKILLS

i have been in retail management for about 4 years.

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