Administrative Assistant Customer Service

Pershaunna Jeter

Administrative Assistant II

Mesquite, TX

***********@*****.*** - 318-***-****

Seeking a position with a prestigious company that can provide me

with the opportunity for advancement

WORK EXPERIENCE

Administrative Assistant II

Southern University - Shreveport, LA - 2009 to 2013

As an Administrative Assistant II my duties included conducting payroll, preparing correspondence, taking

meeting minutes, receiving coming calls from students and parents, resolving staff and student requests,

ordering supplies, recruiting students in the Desoto Parish, typing purchase requisitions, maintaining budget,

making travel arrangements, providing PAF's for staff, providing weekly accountability reports, sending memos/

correspondence to staff and faculty, occasional runner for stipends and supplies not ordered by purchase

requisition, and maintaining filing system

Training Assistant(Active/Reservist)

U.S. Army - 2001 to 2009

As a Training Assistant I provided fuel for the unit, prepared fuel reports, assisted in conducting weekly training

events, coordinated designs for company dispatch manuals, consulted with high-ranking officials regarding

various needs of the company such as land lines and computers, operated office equipment and personal

computer.

Administrative Coordinator III

Office of Family Support - Bossier City, LA - 2006 to 2007

As an Administrative Coordinator my duties involved, intake of personally

delivered or mailed applications for assistance, schedule appointments

determining eligibility of expedited or emergency services, logging all

incoming mail, replacing EBT cards, rotated receptionist duties, contacted

clients in reference to scheduling, resolved issues with clients when necessary, worked up cases, transferred

cases to various Parishes

Legal Assistant

Social Security Administration - Shreveport, LA - 2003 to 2005

As a Legal Assistant my duties included scheduling disability hearings

appearing in court as hearing reporter, scheduling and holding conference

calls, constructed and maintained new and existing claimant files, acted as paralegal to Administrative Law

Judges in accordance to Social Security

Regulations, editing and mailing decisions made, acting as receptionist in rotation

EDUCATION

Diploma

Haughton High School - Haughton, LA

Certificate

Northwestern State University - Natchitoches, LA

ADDITIONAL INFORMATION

My experience in an office setting consist of scheduling appointments, preparing weekly reports, maintain own

filing system, bookkeeping, inventory, typing, answering multi-phone lines, using office equipment such as

the printer, copier, scanner, fax, 10-key, conference calls with clients and physicians, requesting confidential

records, 12 years of computer experience with Windows, Microsoft Works, Quick books, Internet, Power

point Presentation, Outlook. Experience as Lobby Clerk and Customer Service Rep money-handling, public

relations, order processing, displaying and demonstrating products

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