Engineer Network Analyst
Resume:
Adnan Jamshed
**** ********** ****** ***********, **
************@*******.***
SENIOR NETWORK ANALYST
Network Design / Cost Analysis / Team Management / Goal-oriented / Project Management
Experienced (3+ years) and results driven professional with a proven track record of network analysis and network installations/maintenance. Proven expertise preparation of project budgets. Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.
Core competencies include:
• Accredited 4-years Electrical Engineering Degree by WES (World Education Services)
• Team management, team player, initiative and self-motivated
• Network Operations (Network outages analysis, downtime, impact)
• Strategic Planning and decision making
• Forecasting and implementing control measures for network outages
Professional Experience
LEAD NETWORK ANALYST ENGINEER 2011 – 2015
MOBILINK– VimpleCom, Pakistan
Retained for the role of Network Analyst and Long Term Strategic Planning Specialist by Pakistan’s leading telecommunication company performing Network Operations, installations and maintenance
• Resolved network complaints for both corporate and individual customers and forecasted tools to optimize network over 660 cell sites to ensure quality voice and data services for the customers
• Participated in the weekly board meetings. Planned and worked in collaboration with other key stakeholders for network stability by ensuring timely reporting of RCA (Root Cause Analysis) against network outages/degradations
• Volunteered for coaching employees and helping them find appropriate information in Mobilink’s Knowledge Base to ensure integrity and employee performance
• Trained Mobilink’s technical team for new equipment and technologies to facilitate technological shifts in the telecommunications industry
• Worked closely with project teams as a Network Engineer on different projects to understand, report and resolve customer related issues
• Led the front line employees in resolving complaints/requests to provide satisfactory network experience for the customers
Selected Contributions:
• Integrated new entities in the network along with the expansion of existing media by working in collaboration with other departments and achieved the tight project deadline
• Installed, maintained and commissioned Microwave transmission equipment (Alcatel, NEC, Ericsson and Huawei RTN) (RAN Access Connectivity troubleshooting, routing/rerouting)
• Planned, forecasted, analyzed and implemented cell site expansions (for 900 MHz, 1800 MHz and 2100 MHz) by resolving network production issues in the cellular network which enabled more customer facilitation
• Motivated team members by recognition and encouragement to gear up with the challenging projects and resultantly we were able to meet tight project deadlines
• Analyzed and resolved escalations from different corporate departments for the network fault/degradations by team-work and as a result customers feedback remained satisfactory for our region
• Analyzed daily & weekly network KPIs (Key Performance Indicators) reports by coordinating with field teams and as a result 100% targets were achieved
• Assisted team members by recognizing and nourishing their abilities and as a result employee output was improved by 30%
• Arranged and organized necessary development training programs for the team by identifying their needs and skills and as a result our team stood out as most up-to-date team in annual review
OPERATIONS AND MAINTENANCE ENGINEER 2008 – 2011
MOBILINK– Orascom, Pakistan
Contributed as of Level-1 and Level-2 Engineer maintaining the Mobilink’s cellular network
• Managed 12 direct reports within cross functional teams
• Improved business processes by suggesting changes to internal controls, creating a cost saving of 3% in day to day network operations
Selected Contributions
• Analyzed, defined and implemented optimization changes by working in team and network performance was improved by 15%
• Planned and performed Operations and Maintenance for the Mobilink’s cellular network including preventive and corrective maintenance by working closely with vendor teams and as a result network fault alarms were reduced by 60%
• Contributed in a team comfortably to Optimize and performance enhancement of cellular network by implementing coverage optimization by adjusting Antenna Power, Tilt and Azimuth and as a result better coverge was provided to customers
CAREER BUILDING TRAININGS
Received the following On-Job career enhancement trainings/certifications
• Career training on culture of Excellence
• Career training on Achieving through Effective feedback
• Career training on Leadership & team work
• Project Management professional training (PMP) & earned 35 contact hours
• Technical training in Shenzhen, CHINA for Huawei 2G & 3G UMTS (UTRAN, BTS-3900 Configuration and O&M)
EDUCATION & CREDENTIALS
Bachelors In Electrical Engineering (Electronics & Communication)
Accredited 4-years Electrical Engineering Degree by WES (World Education Services)
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