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Technical Support Management

Location:
San Francisco, CA
Posted:
June 09, 2015

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Resume:

DAVID ANTHONY MANGAL

***-** ***** **** ****

Thornhill, ON L4J 0G6

416-***-****

************@*****.***

OBJECTIVE

To achieve a permanent position where my skills will be further challenged and developed, and used to support the company's success.

”Life is not a spectator sport. If you're going to spend your whole life in the grandstand just watching what goes on, in my opinion you're wasting your life" - Jackie Robinson

CREW FOREMAN / PAINTING CONTRACTOR at PRO LINE PAINTING

2011 – present

Management of inventory including tracking daily work activities & expenses

Management of employees on multiple sites

Meet with customers for color consultations and act as a liaison between builder and client

Painting of commercial and residential developments, both interior and exterior

ASSISTANT DATA ANALYST / STATISTICAL CLERK at BPS SERVICES

2009 - Present

Providing on-site training for new ONsis (Ontario School Information System) users

Monitoring web based databases, error checking and record submission of student records

Liaison between private sector schools in Ontario

Troubleshooting via telephone

CO-OWNER / VP OF MARKETING AND BRANDING at FUNNELZ INDOOR PARTY & PLAY CENTER

2008 - 2011

Created a fully operational new business within 1 year from original concept

Hired, trained, scheduled and managed over 25 employees

Offered in house technical support of computer systems as well as web based POS software

Solely responsible for all inventory management and ordering

EDUCATION

George Brown College 2015

Help Desk Certificate

Seneca College of Applied Arts & Technology 2001- 2004

CNS - Computer Networking & Technical Support

Wexford Collegiate Institute 2000

OSSD

CERTIFICATES

Technical Standards and Safety Authority

ADM-I (Amusement Device Mechanic - Inflatable)

City of Toronto Public Health

Food Handler Certification Program

L.I.F.T Training Certified Operator

Propane Cylinder Exchange Training

Battery Maintenance

WHMIS Training and Fall Protection

Electric and Propane Counterbalance

Narrow Aisle Reach

Order Picker

Walkie/Rider Pallet Truck

Sico Interior/Exterior Coating Specialist

KEY SKILLS

Positive attitude

Adaptable

Organized

Multi tasking

Problem solving skills

Time management

Communication skills

Fast learner

Hard working and dedicated



Contact this candidate