Customer Service Sales
Resume:
CHRISTINA TORREANO
Lena, WI **139
***********@*****.***
SUMMARY
Trained Phlebotomist student seeking a new position at a lab, clinic, or blood bank. Five months experience through Rasmussen College. Over 50 successful draws including venipuncture, butterfly and syringe. Committed to providing friendly, professional, and responsible care to patients.
CORE COMPETENCIES
Venipuncture Labeling and Organization Electronic Medical Records
Sterilization HIPAA Biohazard Disposal
EDUCATION AND CERTIFICATIONS
AMERICAN RED CROSS 2014
CPR Certification
First Aid Certification
RASMUSSEN COLLEGE 2014 present
• High Honors and Dean's list Academic Achievement Award.
RELATED EXPERIENCE
RASMUSSEN COLLEGE Green Bay, WI 2015 Present
Phlebotomist
Help patients who are anxious or squeamish by explaining how blood will be drawn and what they can expect.
Keep work space sterilized and properly dispose of any needles or bio hazardous materials.
Follow order of draw.
ADDITIONAL EXPERIENCE
KRUEGER CONSTRUCTION Coleman, WI 2007 2010
Worm Farmer
• Filled buckets with soil.
• Placed worms in soil.
• Put water in the buckets and placed them in a dark room.
WALMART Marinette, WI 2011 2011
Cashier
• Worked as a team member performing cashier duties, product assistance and cleaning.
• Computed accurate sales prices for purchase transactions.
• Assisted customers with store and product complaints.
• Processed and issued money orders for customers.
• Maintained adequate cash supply in cash drawers in multiple checkout stations.
N.E.W VISIONS Lena, WI 2012 2013
Personal Care Workers
Assisted with adequate nutrition and fluid intake.
•Planned, prepared and served meals and snacks according to prescribed diets.
•Directed patients in prescribed range of motion exercises and in the use of braces.
•Provided transportation, assistance and companionship to clients.
•Cleaned and organized patients’ living quarters.
•Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
•Positioned residents for comfort and to prevent skin pressure problems.
•Assisted nurses with cleaning rectal tube, G tube.
•Charted daily information on the residents such as mood changes, mobility activity, eating
•percentages, and daily inputs and outputs.
APAC Green Bay, WI 2013 2013
Customer Service Rep
• Provide accurate and appropriate information in response to customer inquiries.
• Properly directed inbound calls in phone queues to improve call flow.
• Cross trained and provided back up for other customer service representatives when
needed.
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