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Customer Service Sales

Location:
United States
Posted:
June 09, 2015

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Resume:

MINA SHENOUDA

**** ****** ***** ***** **, Houston, TX 77084

210-***-**** acp41i@r.postjobfree.com

CAREER GOAL

Intent to start the Masters of Business Administration upon graduation.

SUMMARY OF QUALIFICATIONS

Expert in MATLAB and Microsoft office

Detail-oriented with over 6 years experience in sales and customer service.

Fluent in English and Arabic, and beginner in French and Italian.

EDUCATION

University of Houston, Cullen College of Engineering Houston, Texas

Bachelor of Petroleum Engineering Expected graduation: December 2015

Cumulative GPA: 3.1

CERTIFICATIONS

Wild Well Control Certification

Date: 15/9/2013

Certificate # N151355

The College Fundamental Well Control course provides the student the means to identify and describe the basics of: well control equipment, different types and uses of drilling fluids including safety practices, pressure basics and concepts, Leak Off Test, Formation Integrity Test, causes of kicks, kick warning signs and detection, Hard and Soft shut in, Lag time, well control calculations and well control method.

WORK EXPERIENCE

Electronics cash register- Wal-Mart Stores- Houston, Texas May 2014-Present

Maintain clean and orderly checkout areas.

Monitor checkout stations to ensure that they have adequate cash available.

Offer customers carry-out service at the completion of transactions.

Took care of inventory, answered phone calls and unloaded trucks.

Sales Associate - JC Penney - San Antonio, TX November 2009-September 2011

Answer customers' questions, and provide information on procedures or policies.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Compute and record totals of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct.

Reached 750 credit applications before anyone in store history

Named employee of the month for 9 months

Sales Associate - Abercrombie & Fitch –-San Antonio, TX December 2008-November 2009

Processed sales transactions, returns to ensure that all related documentation was accurate.

Achieved sales goals dependably, according to company business plan.

Lead Drive thru-Cashier-KFC/Taco bell-San Antonio, TX April 2007-November 2008

Worked in a fast-paced environment for extended periods of time under 3 different managers

Trained 5-7 new hires in one shift during busy weekends.

ACTIVITIES AND HONORS

Member of the Petroleum Engineers Society Spring 2014

Member of American Association of Drilling Engineers Society Spring 2014

Volunteer at Trees for Houston Spring 2012

Volunteer at Habitat for Humanity Summer 2011

Volunteer at Sleep Therapy Research Clinic Summer 2012



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