Sales Manager
Resume:
MARK D. SCHLACHTER
** ********* **. ****** ** 43055
***************@*****.*********:***************@*****.***
mailto:***************@*****.***
Sales and Management
Extensive experience in sales, both in the showroom and online. Internet, Sales, and F&I management and web development. Known for the ability to develop and maintain relationships with clients and vendors, exceed sales quotas, demonstrate effective sales follow-up, and deliver high customer satisfaction. Recognized as district leader in Internet Volkswagen and Audi sales. High energy with outstanding communications, change management and process improvement skills.
Key abilities include:
• P & L Management • Sales Planning • Account Management
• Relationship Mgmt. • Sales Development • Negotiations
• Needs Assessment • Customer Service • Training & Development
PROFESSIONAL EXPERIENCE
Buckeye City Motorsports, Columbus, OH March 2014 - Present
Sales Manager/ F&I Manager/New Dealer Development Manager/Buyer
Recruited to launch a pre-owned powersports dealership. In my short time there, I have grown sales 50% every month over the preceding month. Trained salespeople on proper powersports sales techniques. Acquired 7 lenders for the F&I department. Introduced Harley leasing to the Columbus Ohio market via Chrome Capital of Naples, Florida. Brought the Cleveland Cyclewerks brand to the Columbus Ohio market, beating out a major powersports competitor in the process. Introduced a process that assures 98% F&I penetration with 95% Gap purchases, 92% warranty purchases. Responsible for purchase and evaluation of all trade-ins, and buying of new product. With a new emphasis on powersports, my company was reinvented with a drive to improve the processes of powersports dealerships with refinement of the automotive world. Consult with dealerships to improve their bottom line, processes, and management. Developed and managed finance departments, including establishing relationships with manufacturers, lenders, and warranty companies. Purchased cars at various auctions. Evaluated trade-ins and appraisals. Active sales management involved in all deals, with a strong 52% closing rate. Managing the sales department with an average of $1700 front end gross per unit and $2100 backend through reserve amounts, Gap insurance, and warranty contracts. Developed a better web presence through close relationships with vendors. Introduced a CraigsList program to assure penetration on every unit in the states of Ohio, Indiana, Kentucky, and parts of Michigan.
Schlachter Holdings LLC, AbarthOnly.com, Newark, OH March 2014 - March 2015
Dealership Sales Management/ F&I Management/Dealer Development
With a new emphasis on powersports, my company was reinvented with a drive to improve the processes of powersports dealerships with refinement of the automotive world. Consult with dealerships to improve their bottom line, processes, and management. Developed and managed finance departments, including establishing relationships with manufacturers, lenders, and warranty companies. Purchased cars at various auctions. Evaluated trade-ins and appraisals. Active sales management involved in all deals, with a strong 45% closing rate. Established auctions and developed auctions listings. Consult with clients to provide market evaluations of cars and car parts for sale on auction sites and enthusiast sites. Revamping Internet and Sales departments, while introducing new revenue streams. Managing dealerships with an average of $1800 front end gross per unit and $1800 backend through reserve amounts, Gap insurance, and warranty contracts. Building creative ads, develop websites for small businesses, optimize search engine results, and consult with business owners to develop a better web presence. Clients include, various luxury and mainstream dealerships, from Chevrolet, Audi, pre-owned and others. Started a new web company specializing in Fiat 500 Abarth’s that is growing at a rate of 23% per month, every month.
AD FARROW Harley-Davidson, Columbus, OH August 2013 – March 2014
Sales Manager and F&I Manager
Dealership Sales and F&I management including processes, active daily sales management, taking all turn over’s, boosting parts and accessory number from $187 to over $1100 per motorcycle sold. Evaluated motorcycle and automobile trade-ins, buy bids from wholesalers, and managed all dealer trades/inventory. Reduced older unit count without any incentives from the manufacturer or spiffs to salespeople. Developed and managed all sales staff, hiring, training development. Maintained and established relationships with lenders, and warranty companies. F&I penetration exceeded 60% every month, holding reserve, and selling all backend products. Boosted CSI and CSI returns for the dealership. In my tenure I maintained an average of over $4000 per unit, with volume exceeding all others in market and region.
M D Schlachter LLC, Cincinnati, OH April 2008- August 2013
Dealership Sales Management/ F&I Management/Dealer Development
Consult with dealerships to improve their bottom line, processes, and management. Developed and managed finance departments, including establishing relationships with lenders, and warranty companies. Purchased cars at various auctions. Evaluated trade-ins and appraisals. Active sales management involved in all deals, with a strong closing rate. Established auctions and developed auctions listings. Consult with clients to provide market evaluations of cars and car parts for sale on auction sites and enthusiast sites. Revamping Internet and Sales departments, while introducing new revenue streams. Selling with an average of 17 cars per month and averaging over $2000 per car. Building creative ads, arrange financing, shipping, and money transfers between clients. Develop websites for small businesses, optimize search engine results, and consult with business owners to develop a better web presence. Clients include, various luxury and mainstream dealerships, from Chevrolet, Audi, pre-owned and others.
Rockstar Auctions, Cincinnati, OH Dec 2006-April 2008
eBay Sales/ Web Marketing
Established the automotive parts and car auctions for small businesses and developed auctions listings. Predominantly for businesses closing or downsizing. Consult with clients to provide market evaluations of cars and car parts for sale on auction sites and enthusiast sites. Build creative ads, arrange financing, shipping, and money transfers between clients. Develop websites for small businesses, optimize search engine results, and consult with business owners to develop a better web presence.
Beechmont Audi/Porsche/Maserati of Cincinnati, Cincinnati, OH Mar 2006- Dec 2006
Internet Sales Manager/eBay Sales Manager
Developed daily Internet leads into successful sales daily. Dealt with corporate representatives working together to make a department stronger. Consulted with new clients via the Internet and floor sales,regarding new and pre-owned product. Developed the new department and created eBay presentations for new and pre-owned luxury automobiles on the Internet. Presentations included photography, ad copy, and market evaluation of each individual eBay ad. Monitored all ads around the clock and coordinated financing and shipping for each delivered unit.
Century Volkswagen, Loveland, OH Dec 2000- Jan 2006
Internet Sales Manager
Revamped the Internet Sales Department. Developed daily Internet leads into successful sales daily, while also taking floor traffic. Dealt with corporate representatives working together to make a new department stronger. Consulted with new clients via the Internet regarding new and pre-owned product. Managed all Internet sales. Consistently achieved the number one new car sales leader position.
Volkswagen of Florence, Florence, KY May 1999- Dec 2000
Brand Coordinator
Relaunched dealership after years of hibernation. Trained salespersons, and sales managers to Volkswagen brand standards. Ordered new product mix for the dealership and managed all dealer trades incoming and outgoing. Consulted with new customers regarding new and pre-owned products. Maintained up to date product mix and ordered inventory. Reported monthly sales along with other management responsiblilites. Consistently became the number one volume seller at the dealership.
SEMINARS & CONTINUING EDUCATION
40 hours per year of VW continuing education
40 hours per year of Audi continuing education
District leader in Internet Volkswagen sales.
Regional leader in Internet Audi sales (several state region)
Quickest lead response time in Central Region for Volkswagen of America.
Volkswagen Certified Brand Specialist four years in a row.
Audi Certified Brand Specialist
New car sales volume leader.
Pre-owned sales volume leader.
REFERENCES
Meagan Zasa, Manager, Chrome Capital, 239-***-****
Chad Shallick, Area Manager, Credit Acceptance Corp, 513-***-****
Anthony Jaspers, Area Manager, Westlake Fin, 513-***-****
Brett Moorer, Distributor, Pit Motors, 856-***-****
Scott Stockwell, Sales Mgr, Beechmont VW, 513-***-****
Brian Hendricks, Sales Mgr Beechmont Audi 513-***-****
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