Manager Project

Ermilo Coello

La Morena ***-* Home: 52-55-638*-****

Mexico, Distrito Federal 03020 Cell: 52-1-553-***-****

******.******@*****.***

Camino a La Ermita 235 Home: 1-210-***-****

Margaritas, Santiago, NL 67330 ******.******@*********.***.**

Calle 53D #306 x 52 y 54 Home:52-999-***-****

Frac. Francisco de Montejo

Merida, Yuc. 97203

Executive Summary

Dedicated to pursuing new challenges in the field of Telecommunications, Computers and Networking where in my skills

and knowledge will be highly developed and utilized. Maintain focus on achieving end-results while demonstrating

strategic problem solving skills and ability to follow through with multiple projects. Over 8 years experience working in

SOHO environment with self-operations budget.

* Knowledge in installation, configuration, and maintenance of CISCO networking devices such as Routers,

Switches and VoIP applications. I've being involved in outsourcing project, and implementing service using a

Satellite link to provide cellular service from Movistar in Monterreal Coahuila, and bringing the GSM service to

a remote area. I was in charge of Satellite turn over, and connecting the Cellular voice application and getting

them up and running.

Professional Experience

Product Line Manager PLM, 01/2012 Current

HUAWEI Mexico, Distrito Federal

Northern Latin American Region, PLM, Network, Datacom, Optical, Access. In Monterrey as a Project Manager for

Telmex account and focused to follow up the installation quality polices requsted by Huawei and Telmex.

Have worked on access networks such GPON and IPDSLAM, using specific tools in monitor system like over the U2000

to verify the network quality called HealthCheck and obtain network statistics which after analyze them can determine

probable critic points and get the recommendations to proceed with a corrective or preventive action plans with customer.

As well, have being involved with the new projects installations follow up in regards with the Handover, on GPON,

IPDSLAM, DWDM and CWDM which means the documentation reports and engineering proposal. Which start from

Technical Sales with the Checklist documents and transferred to the Delivery area for installation, and after this process

they should deliver the ATP's and integrate them together with OTP's and other measurement and testing documentation,

which should meet the quality agreement polices between customer and Huawei. Also focused to the international quality

installation standards such ITU, UL etc.

Responsible for CALA Network, Optical and Datacom, issues, escalations and KPI's monitoring, dealing with the

regional office responsibilities. Address escalation issues with China HQ. 2nd level Support TAC to perform better

quality delivery service project.

Experience working as a NOC Manager for domestic network, GTAC Network, providing management 24x7. Handling the

M2000 software used to monitor the entire network. (EMS/NMS)

Coordinate people across the country in order to support fiber optic outages or hardware failures at transport level.

Manage NOC Front Office (FO) and Back Office (BO) personnel to ensure network stability. Focus on monitoring

DWDM equipment.

Deliver weekly and monthly report activities to Directors, and reconciling trouble tickets with customers. Window

Maintenance setup coordination with vendors and customers.

Experience working in Monterrey as a Project Manager with Telmex account coordinating partner's work to install and

integrate IPDSLAM, GPON and CDWDM networks.

Currently working at Telmex Lab, where the equipment is homologated to bring service in to Telmex network,

resolving escalated problems related with IPDSLAM, GPON and currently supporting a new product Power Unit

Rectifier to get it approved and homologated by Telmex.

Support to the Huawei TAC in U2000 and M2000 tools to monitor the transport (optical) networks.

NOC Line Manager, 10/2011 01/2012

Ericsson Mexico, Distrito Federal

Team Leader Line Manager. Working directly with the TAC providing troubleshooting for Sprint BTS circuits,

using Sprint property software tools to isolate troubles through the network.

Lead Consultant Engineer Network Operations, 08/1991 03/2011

Verizon / Worldcom / MCI Monterrey, NL

* CPE and circuit installation for customers and coordination with account team for frame relay networks,

under quality certification polices for Verizon.

* VSATs maintenance network, Hughes, Ef Data and Comstream equipment's.

* IPL testing's and installations with fiber optic networks, and wide experience with Newbridge, Micom and

Cisco, voice, data and video applications.

* Multiple South American Countries personal technical support.

* In-depth understanding of VSAT systems (SCPC, MCPC, TDM/TDMA AND FTDMA) used for GSM

applications (Abis and Ater), data networks, and transmission links and voice communications (POTS).

* Over 8 years experience working in SOHO environment with self-operations budget.

* Knowledge in installation, configuration, and maintenance of CISCO networking devices such as Routers,

Switches and VoIP applications.

* Strong troubleshooting and technical skills.

* Strong Financial Analytical, Mathematical reasoning and with good communication skills (verbal and written).

* Very well organized with good work ethic and project execution. Willing to work hard independently or within a

team and with minimum supervision.

* Experience with installation and operation Nortel OME 6500, Tellabs 5500, Cisco 12000 GSR and Juniper

* Operations budget management.

* Experience working on shift schedule plan for ETMS system (Trouble ticket Management) after business hrs

time.

* Clear understanding TC/PIP, Frame Relay, ATM, SONET, SDH

* Experience implementing, and build a new GPOP in Monterrey, and responsible for coordinating vendors and

local providers.

* Responsible since implementation for MTRRMX site.

Education

1989 Universidad Iberoamericana Mexico, Distrito Federal, Mexico

Bachelor of Science Physics and Electronics Engineer

Experience

Redsat

1991–1994 Redsat Mexico, City

Field Engineer

* Responsible 7x24 MCI customers maintenance and service account.

* Prodelin, Andrew, Vertex and Comtech VSAT antennas installations.

* Highly sensitive customers support, American Express and US Dept networks.

Awards

MCI, Way to go award.

Verizon, Quality Ovation

Hobby

Classic Cars Restauration

Mini Cooper 1983, Sold

Mini Cooper 1996, Sold

Renault Alpine A110, current

Movistar Point of Sale:

I initiated a Movistar store selling point in 2004, and was selling cellular phones during 4 years as a parallel business

Skills

HUAWEI Datacom Training, 2012, Beijing

• MCI certificate of achievement, NEWBRIDGE 3600/3645 with NMS support November 4,94, Piscataway, NJ.

• NET certificate of achievement, IDNX system installation and maintenance, Aug. 21, 95 Redwood Ca.

• MOTOROLA certificate of achievement, Frame Relay and Voice vs. Private Network, Mexico.

• MCI certificate “Way to Go” Award, Fourth Quarter 1995, Piscataway, NJ

• MOTOROLA certificate “Networking with remote sites” seminar, Mexico.

• MCI Certificate of achievement, NEWBRIDGE 3612, Lima Peru, 25 Oct. 96

• MCI Certificate of achievement, MICOM MARATHON, Lima Peru, 23 Oct. 96

• HUGHES Networks Systems, certificate of recognition, Personal Earth Station (PES) System Architecture

course, Washington DC, 14 Sept 98.

• ACTERNA certificate of achievement ANT-5 operation

•Cisco CCNA seminar 2009

Skills

OTHERS:

TI6088PREVENTABLE OUTAGE REDUCTION AWARENESS - IMPROVING THE CUSTOMER EXPERIENCE

ApprovedCompleted

Mon May 19, 2008

TIWVT1533HUMAN ERROR AWARENESS (REPLAY)

ApprovedCompleted

Sun May 04, 2008

HRETHEC01EXPORT CONTROL LAWS TRAINING

ApprovedCompleted

Thu Nov 22, 2007

TIWVT1198CISCO 7905G/7912G SIP PHONES

ApprovedCompleted

Mon Oct 08, 2007

HRETHAP01VERIZON BUSINESS ANTI-PORNOGRAPHY TRAINING

ApprovedCompleted

Mon Oct 01, 2007

TIWEB11815GETTING PAST CLASHES: VALUING TEAM DIVERSITY

ApprovedCompleted

Thu Sep 13, 2007

TIWEB11290WHY DIVERSITY MATTERS

ApprovedCompleted

Wed Sep 05, 2007

HRETHPP01PRIVACY POLICY TRAINING

ApprovedCompleted

Tue Jul 03, 2007

TIWVT1433WHAT'S NEW IN RESOURCE MANAGER 7.1

ApprovedCompleted

Mon Jun 11, 2007

TISI01INTRODUCTION TO VERIZON BUSINESS

ApprovedCompleted

Wed Mar 28, 2007

TISI03ACCELERATE SOLUTIONS TRANSFORMATION

ApprovedCompleted

Wed Mar 28, 2007

TISI02LEAD GLOBALLY

ApprovedCompleted

Wed Mar 28, 2007

TISI05TRANSFORM THE GLOBAL NETWORK

ApprovedCompleted

Wed Mar 28, 2007

TISI04DELIVER A WORLD-CLASS CUSTOMER EXPERIENCE

ApprovedCompleted

Wed Mar 28, 2007

TISI06IMPROVE PROFITABILITY AND DRIVE A CULTURE OF PERFORMANCE

ApprovedCompleted

Wed Mar 28, 2007

HRETHTOP10SECURITY TOP 10 TRAINING

ApprovedCompleted

Thu Oct 12, 2006

TIWVT1370RESOURCE MANAGER FOR OFFICE-BASIC

ApprovedCompleted

Thu Apr 20, 2006

TITTD6112983209ETHERNET FUNDAMENTALS

ApprovedCompleted

Thu Sep 29, 2005

TIUUHW6012983186ROUTING CONCEPTS - OSPF (Open Shortest Path First)

ApprovedCompleted

Wed Sep 28, 2005

TIUUAI6011983185ROUTING CONCEPTS - RIP (Routing Information Protocol) AND IGRP (Interior Gateway

Routing Protocol)

ApprovedCompleted

Mon Sep 26, 2005

TIUUAI6004983180TCP/IP

ApprovedCompleted

Mon Sep 12, 2005

TITTD6023969613PRIVATE IP (PIP) WITH CISCO 10000 ESR AND CISCO 7513 ROUTERS

Completed

Thu Jan 15, 2004

HRETHVID001A MATTER OF PRINCIPLES: MCI CODE OF ETHICS AND BUSINESS CONDUCT (VIDEO)

Completed

Tue Nov 25, 2003

TIUUAI6010962772ROUTING CONCEPTS - INTRODUCTION

Completed

Mon Apr 07, 2003

TITTD6019954994CISCO ROUTER SHOW COMMANDS

Completed

Tue Aug 27, 2002

TITTD6021955174VOICE OVER IP (VoIP)

Completed

Thu Aug 22, 2002

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