Customer Service Sales

Matthew R. Cialdella

812-***-**** *** Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548 **********@*****.***

Objective:

I am seeking a position that will allow me to utilize the broadband of small business experience. I have to the work place. My technical abilities in management of systems and their functions, communications, procedures, and organizations. My ability to adapt to virtually any work environment and adaptation to the cultures of a given workplace will serve an employer effectively and efficiently. I am self-motivated, dedicated, time oriented and an insightful employee that would be an asset to your organization.

Education

Indiana University

Bachelor of Science Degree in Public Policy and Administration 1980-1984

Indiana State University Course work in Counseling psychology. 15 hours completed.

Areas of Experiance:

Supervision, Customer Service, Computer Skills, Sales,

Small business operations, Law Enforcment, Construction, Landscaping, Management Work History

07/12 to present :Assistant Manager of Storagemax of Destin. Create reports, customer acquisition, customer service, financial collections. Proceedure driven business that includes all facets of small business from cleaning to record keeping and computer data on a daily basis.

03/12-04/13 -Continental Inc

Maintained resort facility. I functioned as part of a team which the infrastructure is maintained, such as cleaning, lighting, waste disposal, pools and grounds.

3/08- 3/11

Solix CMR Inc. Terre Haute, IN ~ Backfill Specialist, Sales verification.

Solix CMRSupervisory role responsible for all procurement of call center orders and sales integrity of the agents sales. AT&T as the client of CMR, tasked with analyzing and resolving client billing issues and product concerns.

10/07-4/08 ResCare, Terre Haute, IN ~ Child Care Worker.

Supervised juvenile residents with behavior isuues at a short-term residential care facility.

12/06-10-07

Car Credit Auto Sales, Inc. Terre Haute, IN ~ Sales, Service, Buyer, & Mgr. Responsible for the day to day operation of a small automobile car lot.

1/05-12/06

Vigo County Parks Department, Terre Haute, IN ~ Maintenance Worker

Maintained existing foliage, landscaping, and security for Hawthorne Park.

Applied Business & Computer Services

9/95-12/05~

Applied Business & Computer ServicesOwner-Operator, President

Formed a business that allowed individuals to access the internet for a monthly fee. Created specialized marketing tools and services via the web. Responsible for support and development of all computer systems infrastructures and utilities to implement services.

Developed and market tested several online strategies. Upgraded and improved business related opportunities with the internet. Maintained customer database for monthly billing.

08/88-9/95 Federal Bureau of Prisons 08/88-9/9 Officer for 4 years, promoted to Drug Treatment Specialist for 3 years

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References Available

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