Customer Service Manager
Resume:
DOUGLAS L. DiSANTE
Camp Hill, Pennsylvania 17011
January 23 2015
Attn: Human Resources
Re: Employment Opportunities
To whom it may concern:
I appreciate you affording me the opportunity to present my qualifications for a full time position at your facility. I believe I am highly qualified and motivated person. As a convenient means of presenting my previous experience and qualifications, I have attached my resume. I am sure you will find my qualifications and experience an asset to your staff.
I would like to illustrate a few important factors that I feel should be given prime consideration in determining my ability and qualifications. I have acquired over twenty years of work experience in the field of warehouse distribution and customer service/relations ranging from inbound receiving, inventory control with SKU’s, to outbound distribution, management and training of staff, and equipment operation.
I was previously employed as a supervisor at Acme and Farmers Pride Inc. where I was responsible for all phases of inbound /outbound operations and customer relations. Currently, I am an operations supervisor at Kuehne-Nagel where I am constantly confronted with new challenges and acquiring new skills.
I have acquired extensive experience in all phases of distribution and computer applications, customer service, training and coaching of staff required to accomplish and perform the required duties.
I believe my achievements at Kuehne-Nagel are indicative of my dedication to hard work. My practical experience has provided me with first-hand application and comprehension of the many details of distribution and customer service/relations. Being considered as an addition to your staff would be sincerely appreciated.
Sincerely,
Douglas L. DiSante
Enclosures: Resume
Douglas L. DiSante
416 Deerfield Rd
Camp Hill, PA 17011
Phone 717-***-****
*******@*******.***
EXPERIENCE
SUMMARY
Computer literate in all applications; word, excel, outlook…
Distribution; all phases
Coordination and scheduling
Inventory control
Customer relations / service
2005-PRESENT
KUEHNE-NAGEL
1501 Distribution Drive
Carlisle, PA
Warehouse Supervisor
Supervise crew of 3-50
Coordinate inbound/outbound product for shipping/ receiving/ checking/storage
Special projects at customer request
Daily communication / Plant Manager, Drivers/Customer
Coordination of warehouse equipment
Yard/Trailer Jockey /equipment operation
RF Scanner
Monitor inventory to ensure FIFO
Training
Customer relations
Scheduling
2004-2005
Acme Distribution
7125 Grayson Road
Harrisburg, PA
Supervisor / Manager
Supervised crew of 5-6
Coordinate inbound product for receiving /checking/storage
Daily communication / Plant Manager, Drivers
Coordination of warehouse equipment
Yard/Trailer Jockey /equipment operation
RF Scanner
Training
Scheduling
2002-2004
Farmers Pride
P.O Box 154
Fredericksburg, PA
Supervisor
Supervise crew of 6 in all phases of shipping and receiving
Weekly production reports
Inventory control
Daily communication / Plant Manager, Drivers and Common Carriers
Work in temperature controlled environment /cooler and freezer
Coordination of warehouse equipment
Production schedules /manpower to ensure timely delivery of product.
2001-2002
Acme
500 Muddy Creek Road
Denver, PA 17517
Supervisor / Manager
Supervised crew of 30-40 union employees.
Coordinate outbound product for distribution and delivery
Production reports completed using excel, word
Monitor and evaluate inventory; to adjust operations for proper code dating
1991-2001
Supervalu
3900 Industrial Rd
Harrisburg, PA
Warehouseman / Foreman
Order selection
Operation of High lift
Receiving inbound product/ checking
Loading Outbound trucks /set up distribution sequence
EDUCATION
Cumberland Valley High School 1985
REFERENCES
Available upon request…
SALARY REQUIREMENT
My salary requirement is negotiable…
Contact this candidate