Customer Service Manager
Resume:
CHRISTIANA AKONOM
**** ********* **, ********, **, 77469
Cellphone # 832-***-****
OBJECTIVE
To find a job using my unique set of skills and education.
EMPLOYMENT
CAREGIVER
WILLIAM SMITH SR. TRI COUNTY DEVELOPMENT CENTER AUGUST, 2012-PRESENT
SUPERVISION OF 8 CHILDREN FORT BEND COUNTY, TX
POTTY TRAIN/CHANGE DIAPERS
EDUCATE CHILDREN USING CIRCLE TIME AND ART ACTIVITIES
SALES ASSOCIATE JULY, 2011-AUGUST, 2012
HOUSTON, TX
DILLARDS
PROVIDE CUSTOMER SERVICE
OPERATE REGISTER
SELL KIDS SHOES
CUSTOMER SERVICE MANAGER FEBRUARY, 2008- JULY, 2011
Walmart Supercenter Sugar land, TX
Supervise front-end staff 20 or more
Operate register
Handle large sums of money
Provide customer service
SUBSTITUTE TEACHER NOVEMBER, 2006- FEBRUARY, 2008
Fort Bend Independent School District Sugar land, TX
Supervise children of 20 or more
Follow lesson plans
Tutoring skills
APRIL,2007- AUGUST, 2007
ABA TRAINER
Texana BTTC Program Rosenberg, TX
Supervise child 1 on 1
Use ABA method to teach a child with Autism
Paperwork required by facility
NANNY SEPTEMBER, 2004-NOVEMBER, 2006
Reprogle Family Sugar land, TX
Supervise children 2 or more
Tutoring skills
Drive to and from appointments and extracurricular activities
ASSOCIATE MANAGER AUGUST, 2003- NOVEMBER, 2003
Casual Male Big and Tall Patchogue, NY
Operate register (including close out)
Floor sales
Restocking merchandise
Provide customer service
MAY, 2003- DECEMBER, 2003
CASHIER
K-Mart Sayville, NY
Operate register
Provide customer service
Food preparation
SEPTEMBER, 2000- JANUARY, 2003
RECREATION AIDE
Bellhaven Skilled Nursing Center Brookhaven, NY
Facilitate activities for population of 10 or more
Complete state paperwork, progress notes, and maintaining confidential record
RECEPTIONIST JANUARY, 2002-JULY, 2002
Four Sisters Community Center Patchogue, NY
Answer phones in a professional manner
File catalogues
Fax and copy documents
Word Processing
VOLUNTEER
RECEPTIONIST JANUARY, 2002-JULY, 2002
Four Sisters Community Center Patchogue, NY
Answer phones in a professional manner
File catalogues
Fax and copy documents
Word Processing
Humble, TX
CALL CENTER
KSBJ RADIO STATION
Answer phones in a professional manner
Type personal information into computer
Work in a semi noisy environment
EDUCATION
ASSOCIATES IN EARLY CHILDHOOD EDUCATION JANUARY, 2004- MAY, 2006
Wharton County Community College Richmond, TX
Made Dean’s List more then once
SKILLS
Use of office equipment such as copiers, faxes, calculator, and internet.
Basic skills in Microsoft Excel and Power Point
Intermediate skills in Microsoft Word/ Word Perfect
10 key more than 5,000 strokes
Type 30 wpm and more
Numeric key more than 5,000 strokes
Certified in CPR and First Aid
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