Parwinderjit Singh

Email - acp3l6@r.postjobfree.com

Mobile - +1-650-***-****

*** ********* ****, *** ***, Foster City, California 94404

Summary: 3.5 years of experience in deployment, delivery, support and integration for large scale enterprise network infrastructures with Verizon, AT&T, Sprint and NTT with a focus on system availability, security and robustness

Professional Experience:

(Jan’2012 – Till Date)

Working as Support Engineer / Hadoop Administrator in Global delivery and Support team at Guavus Inc. for Big Data Analytics - Telecom domain

About Guavus Inc.:

Guavus Inc., a big data analytics company that provides an analytics platform integrated with a suite of decision-making applications for marketing, monetization, network, care, and security. The company offers Guavus Reflex Platform that optimizes the computational process, and enables forward-looking and predictive analysis as well as real-time decision-making and automation. The company also offers business analytic applications with built-in data science to correlate data across multiple sources to put the relevant data to work for professionals. It offers its solutions to communications service providers, enterprise customers, and digital media distribution network.

For more details please visit http www.guavus.com

Key Role:

Installation, configuration, administration, and support of large and highly distributed Hadoop Clusters for Data Analytics platform in use at major telecoms operators.

Performed on-site and remote installation and configuration of Guavus solutions, administration, and management of the solution via release upgrade and patches.

Coordination with internal engineering teams, other vendor(s) engineering, and clients on-site and remote-engineering resources, often in client-supervised time bound maintenance windows, to quickly resolve production issues.

Cluster maintenance including adding and removing cluster nodes, cluster monitoring and troubleshooting.

Respond to Sev1 through Sev3 events, service and change requests, and issues in client hadoop clusters. Diagnose issue, perform fix, and restart application or service; investigate event/issue using system and application logs, engage development real-time if needed for live fix, continually work with developers to get solutions to production issues.

Debug, remedy, and automate solutions for operational issues in the production environment.

Creation of MOP (method of procedure) for deployment and change requests.

Write custom monitoring scripts (BASH/KSH) to know if application is operating within expected bounds and, if not, fix within SLA.

Conduct user acceptance testing with client and vendor(s) over live meeting plus conference call.

Resolve technical issues after installation working with Guavus and client engineering. Work with customer and Guavus technical resources to troubleshoot problems either on site or remotely, escalating as appropriate.

Working for Tier 1 operators in US, which includes Verizon (Multiple groups), Sprint, ATT and NTT America and successfully install and support end-to-end solution deployment.

Technical Skills:

Big Data Analytics: Hadoop, HDFS MapReduce, Oozie, Spark, Hive.

Scripting Languages: Shell.

Database: InfiniDB, SQL, Oracle.

Platforms Worked On: Linux, Unix, Tall Maple.

Hardwares: HP G series Blades, Dell R Series, Cisco UCS, P2000 Storage.

Tools: Salesforce, Zenddesk, Jira, Confluence.

Monitoring: Nagios, Zabbix.

Educational Qualifications:

Master of Computer Applications “MCA” from Management Education and Research Institute affiliated to Guru Gobind Singh Indraprastha University, New Delhi, India.

Bachelor of Computer Applications “BCA” from Trinity institute affiliated to Guru Gobind Singh Indraprastha University, New Delhi, India.

Personal Details:

Visa Details: H1B Visa (Valid from 10/2013 to 09/2016)

Date of Birth: June.16.1986

Age: 29 years

Gender: Male

Marital status: Married

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