Customer Service Sales

Joyce Sawyer Smith

Cell Phone: 832-***-****

Email: ***********@*****.***

Objective

To secure an insurance customer service/sales representative career, where my skills will be utilized and my efforts contribute to the success of the agency.

Work History

Allstate Insurance/Sales Producer: From 04/16/2014 to present

401 House St. Alvin, TX. 77511

Quoted to customers

Processed customer's payments

Binded policies

Assisted cusotmers with changes to their policies

Cold calling prospective clients to sale property & casualty insurance

Set appointments with prospective clients for life advisors

Answered phone in a professional manner

Filing,

Assisted walk in customers

TPA Services-Receptionist/Phone Sales: From 2/2013-2/2014

Woodway Drive - Houston, TX

Lead generator for life insurance agents

advanced administrative duties

Used excellent communications skills to identify needs of prospective clients and set appointments

Stone Brook Apartments: - Leasing consultant: 6/2011 to 2/2013

619 Rolling Brook Dr. Baytown, TX

Achieved 100% occupancy by consulting with potential tenants and providing tours

Responsible for the entire transaction process with clients including the rental terms, application, completion of background checks and move-in

Star Furniture - Sales Consultant: 6/2010 to 6/2011

Gulf Frwy Webster, TX

Used consultative sales approach with clients to determine furniture needs

Responsible for completing order forms, schedule delivery and following up with the client post sale

100% commission based compensation

Texas Licensed Real Estate Professional: 9/2005 – 2/2011

Identified potential clients by using marketing systems to attract listings

Used real estate resources and knowledge to determine sales prices

Consulted with clients to ensure homes were ready to show

Identified homes for viewing based on customer’s needs and wants

Assisted throughout the sales process including negotiations, contract completion and follow up

Construction Masters of Houston - Administrative Assistant 6/2002-2/2005

Pearland, TX

Administrative duties including telecommunications management and customer relations

Education

Deer Park High School

Champion School of Real Estate-Atascocita, Texas - Texas Licensed Realtor - 2005

Insurance Agency Solutions – Houston, TX- 2014

Customer Service/Sales Certificate

Texas License Coach-on line, life and heath insurance course 08/2014. All required courses and final exam taken. Issued a Certificate for completing & passing final.

Skills & Qualifications:

Proficient with the Microsoft Office Suite including Word, Excel, Outlook, & Print Shop. Strong written, oral & interpersonal skills

Licenses

Texas Department of Insurance General Lines Property and Casualty Licensed 05/22/2014

Texas Department of Insurance life, medical, accidenta license

Contact this candidate