Philadelphia, PA *****
Home: 267-***-****
Cell: 215-***-****
Email: ******@*****.***
MARSHA DORSEY
OBJECTIVE
To obtain a position which will allow me to exercise my current skills and utilize my degree.
EDUCATION
Bachelor of Arts in Administrative of Justice / Graduated in May 2007
The Pennsylvania State University, Abington, PA
Completed a minor in English
Relevant courses taken :
-- Issues in the criminal justice system -- Speech communication
-- Advance business writing -- History of drugs
EXPERIENCE
December 2013 – Current U.S Security Associates, Inc. Jenkintown, PA
Executive Administrative Assistant to Division President
Data entry
Billing audits
Client relations
Draft contracts
Liaison to 50 Branches
Office supply maintenance
Account receivables / payable
Manage incoming calls and emails
Organize and maintain contract files
Draft Proposal for prospective clients
Receive and distribute incoming mail
Process auto insurance claims via in-house
Special projects which includes urgent tasks
Review and process uniform orders for Division
Coordinate with various vendors for auto repairs
Print, review and update reports on a weekly bases
Promoted to in house Fleet department in November of 2014
Maintain, distribute, cancel and or create cell phone plans for Division
May 2010 – December 2013 Surgent McCoy CPE, LLC Devon, PA
Administrative Assistant
Sales
Preform follow-up calls
Data entry, filing and mailing
Process orders in main database
Organize customers purchase records
Assistant to three department managers
Register clients within deadline for event(s)
Complete special projects which consists of various tasks
Handle incoming calls, voicemails and emails for four departments
Assist customers with questions about product and/or course transcript
October 2007 – February 2009 McCabe, Weisberg & Conway Center City, PA
Legal Assistant
Data entry
Perform follow –ups on files
Work with document deadlines
Request release of mortgages
Draft & record assignment of mortgages
Request checks and billing via PC Law
Complete office tasks such as filing, copying & faxing
Handle incoming calls via multi-line phones & call transfers
Manage incoming and outgoing mail for assignment of mortgage department
May 2007 – October 2007 Telerx / Merck & Co. Horsham, PA
Specialist
Recorded competitive feedback
Faxed samples request forms to physician’s office
Handled and informed consumers about Merck products
Aided consumers with Merck’s patient assistance program
Documented adverse experiences resulting from the use of Merck products
Explained prescribing information and patient prescribing information to consumers
QUALIFICATIONS
Talented at multitasking
Familiar with Time Matters
Possess knowledge of PC Law
Skilled with handling angry clients
Adept at organization and timeliness
Efficient in working with assignment deadlines
Comfortable working alongside others in a team environment
Able to professionally communicate with others and maintain professional relationships with customers/clients
Experienced in Microsoft applications such as, Word Processing, Excel, PowerPoint, Access and Outlook