Engineer Software
Resume:
JEN
SMITH
Veranda
Rd,
Plano,
Texas
75024
(469)
531-
7447
*********@*******.***
https://www.linkedin.com/in/jenqsmith
SENIOR
SOFTWARE
QA
ENGINEER
Meticulous,
energetic,
and
adaptable
engineer
with
strong
knowledge
of
all
phases
of
software
testing
including
test
planning,
test
case
creation,
execution,
reporting,
and
bug
handling.
• Strong
experience
with
all
types
of
testing
–
functional,
non-
functional,
performance,
usability,
software
and
system
level.
• Skilled
in
leading
both
remote
and
local
teams,
including
mentoring
junior
team
members.
• Takes
initiative
to
introduce
QA
automation
to
previously
non-
automated
test
environments.
• Experience
with
agile
environments.
• Adept
at
working
with
and
supporting
customers/partners.
TECHNICAL
SKILLS
• Exceptional
experience
with
mobile
software
testing
on
Android,
iOS,
BlackBerry,
Windows
and
Symbian.
• QA
automation
platforms:
Android,
web
servers,
and
mobile
network
elements.
• QA
automation
tools:
Monkeyrunner,
Selenium,
Python.
• HP
Quality
Center,
Bugzilla,
MKS
Integrity,
SharePoint,
QXDM,
ADB,
Logcat,
and
Scrumworks.
TECHNICAL
TRAINING
• Python,
SQL,
MySQL,
JavaScript,
HTML/CSS/Bootstrap
PROFESSIONAL
EXPERIENCE
SOFTCARD,
Dallas,
Texas
2013
–
2015
Handset
Systems
Engineer
/
Software
Quality
Assurance
Engineer
Worked
with
mobile
operators
and
cellular
handset
OEMs
on
validation
and
certification
of
phones
for
Softcard
(formerly
Isis)
mobile
payments
service,
successfully
certifying
more
than
110
devices.
• Lead
QA
engineer
for
all
BlackBerry
device
certification
efforts.
• Received
award
from
CEO
for
outstanding
effort
to
get
“Hero”
devices
to
market
under
challenging
circumstances.
• Designed
and
built
automated
UI
test
framework
using
Python/MonkeyRunner
on
Android
devices.
• Automated
server-
side
user
provisioning
using
Selenium
enabling
a
reduction
test
execution
time.
• Planned
and
executed
integration
testing
on
Android,
iOS,
Blackberry,
and
Windows
handsets.
• Performed
interoperability
testing
between
Android’s
HCE
(Host
Card
Emulation)
and
hardware
Secure
Element
to
ensure
correct
routing
behavior.
• Ensured
security
of
user
and
payment
information
throughout
the
mobile
payment
process.
• Used
SQL(Oracle)
to
query
mobile
wallet
database
to
verify
user
and
the
wallet
status.
• Tested
NFC
communication
between
handset
and
other
devices.
• Provided
support
to
fellow
team
members.
• Trained
and
mentored
new
hires
and
interns.
• Created
and
published
issue
and
test
completion
reports
to
project
management.
JEN
SMITH
(469)
531-
7447
*********@*******.***
Page
2
BLACKBERRY,
Irving,
Texas
2008
–
2013
Software
Test
Specialist
As
a
system
integration
test
engineer,
was
personally
responsible
for
the
quality
of
multiple
features
and
applications
on
BlackBerry
handsets
and
tablets.
Performed
smoke
testing,
release
testing,
regression
testing,
and
carrier
acceptance
testing
on
various
hardware/software
releases.
• Used
Qualcomm
QXDM
diagnostic
tools
for
radio
testing.
• Created
test
plans
and
test
suites
in
Quality
Center
and
managed
requirements
traceability
in
MKS
Integrity
for
tests
performed
by
system
test
team.
• Investigated
and
published
impact
analysis
documentation
for
proposed
change
requests.
• Performed
validation
testing
of
third-
party
applications
as
required
by
network
operators.
NOKIA,
Irving,
Texas
2000
–
2008
Senior
Software
Test
Engineer,
Nokia
Enterprise
Solutions,
2003
–
2008
Worked
as
a
senior
software
test
engineer
for
Nokia
messaging
clients
on
handsets,
named
as
lead
engineer
for
multiple
products.
• Tested
Nokia
email,
instant
messaging,
SMS
and
MMS
clients
for
Symbian
and
Series
40
phones.
• Created,
reviewed,
and
executed
SMTP,
POP,
IMAP,
Blackberry
Connect,
Lotus
Notes
and
Intellisync
mail/PIM
test
cases
• Administered
Intellisync,
Exchange,
Lotus
Notes,
Groupwise,
and
BES
servers.
• Reviewed
requirements
and
UI
specifications.
• Mentored
new
hires
and
interns.
Systems
Engineer,
Nokia
Networks,
2000
–
2003
Performed
software
QA
automation
for
Nokia
network
elements
and
also
interoperability
testing
between
the
products
and
third
party
vendors.
• Software
QA
automation
engineer
for
Nokia
MSC
and
HLR
software
using
proprietary
tool
set
and
C
programming
language.
• Planned
and
performed
system
Interoperability
Testing
for
Nokia
GSM
network
infrastructure
against
terminals
from
all
major
handset
vendors.
• Planned
and
built
test
environment
in
IOT
lab.
• Analyzed
and
documented
complex
issues
arising
from
handset/network
interaction.
• Hosted
and
collaborated
with
handset
vendors
in
test
planning,
design,
system
integration,
testing
and
troubleshooting.
EDUCATION
Master
of
Science,
Computer
Sciences
The
University
of
Texas
at
Dallas,
1999
Bachelor
of
Science,
Computer
Sciences,
Summa
Cum
Laude
Texas
Woman’s
University,
1998
Contact this candidate