Customer Service Sales
Resume:
Melissa Ann Page
********@*****.*** / https://www.linkedin.com/pub/melissa-page/26/52b/132
Administrative Assistant Project Coordinator
Outstanding marketing Skills Project coordination Customer relations Communication Leadership skills Problem solver Discreet
Core Competencies
Executive support Budgets Purchasing Calendaring Project coordination Event management Travel coordination Spreadsheets Report creation Records Management Inventory management Database administration Sales Customer service Accounting payables and receivables.
Computer skills
MS office (Word, Excel, PowerPoint, Outlook, SharePoint) 2007, 2010 & 2013, Microsoft CRM 2010, 2013, Profitmaker, Citrix, Compass, Adobe, Google Docs, Adobe Photoshop
EXPERIENCE
2010/2015 Executive Assistant
Activate! Promotions + Marketing Fife, WA
Website updates, product updates including images product details, colors, weights. Inventory updates, price changes.
Inventory & Budget Management – several online customer owned programs. managing inventory needs with budget requirements.
Project Management for new website developments, customer programs.
Facilitated customers monthly reports using CRM and Excel
Used Compass software to enter and manage purchase orders.
Scheduling of vendor meetings, incoming shipments for our warehouse, Employee attendance management.
Setting up and working tradeshow events and manage all leads from the shows to follow up.
Administrative support to Owner /Sales Partner; calendar management for customer appointments, tradeshows, vacation schedule, meetings, and ordered office supplies.
2004-2010 Inside/Outside Sales
McFarland Cascade Tacoma, WA
Outside Sales (cold calling, customer product training, trade shows).
Inside Sales administrative and sales support for 3 outside reps, including but limited to: calendars, customer appointments, tradeshows, vacation schedule, meetings, order entry, inventory management, and order delivery for over 200 customers.
Managed 8+ offsite teams maintaining, scheduling, inventory, arranging customer pickups and deliveries and selling product to local customers.
Project Management for new software implication, and
Documentation and training of Inside Sales SOW
2000-2004 Account Executive
Bluegrass Promotional Marketing Federal Way, WA
Customer/Sales Support for Washington Mutual. Including sales, customer service and client project support inventory and purchasing management.
Handled several incoming customer calls at a time.
Setting up and working tradeshow events and manage all leads from the shows to follow up.
Administrative support to Owner /Sales Partner; calendar management for customer appointments, tradeshows, vacation schedule, meetings, and ordered office supplies.
1996-2000 Administrative Assistant
Trojan Lithograph / Allpak Container Kent, WA
Receptionist answering 15+ lines
Administrative assistant to the Sales Manager, Customer Service Team, Accounting and HR department
Purchasing agent and accounts payable, purchasing all cleaning, office and packaging supplies
Certifications & Achievements
2014 A + Certification Training- Career Academy - Currently Enrolled
2014 Project Management PMP Certification - IT online University- Currently Enrolled
2008-2010 Member of the Young Westerners board –Secretary
Contact this candidate