Customer Service High School

Antoine R. Lindsay

**** ********* *****, *********, ** 92026

760-***-****

*******@****.***

Objective

Seeking a challenging position enabling me to utilize my customer service and data entry skills. I am motivated and ambitious.

Work History

TCP Global 2013-Present

Shipping/Receiving Warehouse

Pull items for ticket orders.

Stocked the shelves, and returned all unused items back to their proper location.

Unload large containers

Package items on the belt and confirm orders are correct

Put together kits for various departments

Print Shipping and receiving labels and ship out.

Billing packages for FedEx, UPS and PayPal.

World Market Cost Plus 2008- 2009

Customer Service/ Cashier

I greeted customers and directed them to the department they needed.

I stocked the shelves, and returned all un-purchased items back to their proper location.

I rang customers up when they were ready to check out.

I set up displays and carried the heavier items from the back stocks to the sales floor.

I loaded items for customers.

JP Morgan Chase, San Diego, CA

Records Management/ Customer Service 2001-2007

While employed with JP Morgan Chase, I did the following:

I tracked files requested by others within other departments, and various parts of the Country.

I entered data from files received into our File Tracker System and into our AS400 program.

I filed records that were shipped in from different parts of the country and scanned the files

into the File Tracker System, according to their assigned locations.

I answered the multi line phones as I received request from various parts of the Country for

files or customer service requests internally and externally from the company that had been

scanned into the system.

Our department received many shipments of files from Fed Ex, Cor-O-Van and Iron Mountain that were shipped to us to be sorted, scanned, entered into the system and then filed.

I along with a co-worker would drive twice a day to drop off or pick up files from other employees in our main building, and personally took file request if it was so needed.

When closing our building down, I assisted in the shipment of over 600,00 files; that needed to be sorted, boxed, labeled and shrink wrapped. I then assisted in loading them onto freight trucks using the Pallet Jack. The pallets were loaded and shipped across country.

Education

Escondido Adult School/ROP 2010-2011

High School Diploma

Skills

Microsoft Office (Word, Excel) • 10- Key/ Calculator • Telephone Skills

AS400 • Customer Service • Filing

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