Manager Staff

SKILLS

Highly dependable, self-starter. Fourteen plus years administrative/clerical experience, including the supervision of other staff. Excellent communication and other interpersonal skills. Able to work well with other staff members and enjoys direct contact with customers and clients. Strong mathematical and organizational skills. Outgoing, compassionate, and creative.

EXPERIENCE

May 2012-December 2014

Old Navy

Sellerbrity Coach/Head Cashier

Maintained a quota of 500 Old Navy Card sign ups per year; coached/taught other associates on how to use the registers as well as getting Old Navy Card memberships; greeted and maintained rapport with customers at the register as well as throughout the store; maintained a clean and organized look at the register center; worked as a cash handler making sure that other associates had the money they needed for transactions as well as verifying tills and deposits at the end of closing; assisted management with conveying daily tasks to other employees.

June 2008-October 2010

Frenkel & Frenkel, LLC

Case Manager

Provided all aspects of legal and administrative support for directly supervising attorney and firm's other partners; maintained all aspects of pre-litigation cases from start to finish; completing such tasks as opening files for new cases communicating with and negotiating settlement agreements for both plaintiff and defendant insurance companies; drafting all correspondence to clients, insurance companies, and government agencies; maintained all spreadsheets and files necessary for individual file maintenance; regularly completed tasks needed for day-to-day operations.

August 2005-May 2008

LifeTime Fitness

Metabolic Specialist/Personal Trainer

Demonstrated achievement of corporate strategy by meeting and surpassing a progressive, monthly sales goal for two consecutive years; created and launched quarterly, team-based running program responsible for $10,000 in revenue per program; results-oriented focus demonstrated in reconstructing four branded fitness programs that were failing to meet corporate mandated financial goals; initiated and sustained over 100 new client relationships and implemented personal, tailored fitness training programs for each new client.

August 2004-October 2005

Firewater Bar & Grill

Shift Leader/Server

Greeted and assisted customers in a variety of promotional environments; assisted bar staff as necessary; co-directed in the creation and distribution of promotional materials using MS Office, PageMaker, and Adobe acrobat; assisted in the supervision and placement of all waitresses and bar staff; created and maintained staff's schedules; created spreadsheets to track income and expenses; responsible for safe counts, nightly deposits, verifying staff's checkouts, and making daily deposits to the bank; various administrative duties.

May 2004-August 2004

True Beginnings, LLC

Promotional Team Member

Used creative marketing tactics at various establishments throughout the United States to obtain sign-ups for the company; promoted and attended events used for securing memberships for True.com; maintained a professional demeanor when making public appearances and serving as "the face" of the company.

Company was dissolved by the owner in August 2004.

January 2001-July 2004

Scarborough Research

Receptionist/Administrative Assistant/Office Manager/Systems Administrator

Answered phones and received guests in a professional manner; coordinated mass mailings; distributed mail and documents for office; maintained mail room facilities; typed and prepared letters, forms, and tables using MS Office needed for management and staff; set up and ran zip analyses spreadsheets; filed, copied, and faxed documents as needed; assisted staff as needed; supervised the support staff; worked directly with vendors to negotiate pricing and service agreements; maintained client databases; generated various reports for management and staff using MS Office; coordinated meetings and special projects; created presentations for management using Power Point; maintained supplies; obtained materials necessary for processing reports; provided technical support for PC's telephone system, and LAN/WAN; served as a liaison between other Scarborough offices for all IT issues, including installation of new servers, computers, and software.

EDUCATION

2012-2014

Collin College, Plano, TX

Pursuing a degree in nursing.

Ford High School

May 1999 High School Diploma

REFERENCES

References are available upon request.

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