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Human Resources Customer Service

Location:
United States
Posted:
June 08, 2015

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Resume:

**** ********* *****, ********* ** ***** 706-***-**** acp37q@r.postjobfree.com

Human Resources Manager

Professional in all aspects of Human Resources, completing many courses and training in this field to include: Leadership, Training and Development, Employee Relations, Staff Recruitment & Retention.

Extensive background in Human Resources and HealthCare Administration, including experience employment, benefits, reorganizations, reduction-in-force.

Demonstrated success in negotiating win-win compromises, developing programs, and writing manuals, corporate policies, budgets and training.

Objective:

To obtain a leadership position that will utilize my vast human resources, healthcare administration, management experience and education.

Skills

HRIS

Training & Development

Performance Management

Organizational Development

Staff Recruitment & Retention

Employee Relations

Policies & Procedures

Workers Compensation

FMLA

ERISA

Payroll

Quickbooks

Microsoft Office

Compliance

Personnel Records Maintenance

E-Verify

Medical Coding

Medical Terminology

Invoices and Claims

Healthcare Industry

Payment Processing

Exceptional Interpersonal

Skills

Innovative

Accomplishments

Reorganized and revitalized an antiquated governmental Policy and Procedure Manual to meet the current needs of the city.

Implemented career ladders to inspire employees to perform at their optimal level.

Successfully created and maintained a balance budget.

Brought training and development to the forefront to ensure successful Human Resources operations.

Maintained positive relations with Administrator, Commissioners, Mayor, Elected Officials, and Department Directors and with other city, county and state counterparts.

Lead, train, coach and mentor a diverse workforce of over 3000 personnel.

Developed training materials

Served as Subject Matter Expert (SME) for Employment, Recruiting and Payroll.

Managed Human Resources Employment Division and in absence of Director; managed the Human Resources Department.

Served as Human Resources Professional for Department of Labor hearings.

Lead team to reorganize Super Departments

Implemented a CPAT (Candidate Physical Ability Test) protocol for Fire Department

Planned and coordinated On-boarding, and terminations.

Managed Payroll including W2, I-9, W-4, G4, 940’s. 941’s, data entry and compliance

Experience examining and processing vouchers, claims, invoices and other requests for payment.

Ability to analyze vouchers and invoices to determine correctness of payments and compliance with regulations.

Experience in the Healthcare Industry

Knowledge of office automations software and hardware.

Experience

DataWorks Solutions, Director of Human Resources - 1/2012 to 8/2013

Augusta-Richmond County Government, Human Resources Manager - 2/2010 to 3/2013

Columbia County Board of Commission, Human Resources Recruiter - 8/2007 to 2/2010

City of Warner Robins, Athletic Administration Assistant - 7/2005 to 4/2007

Sierra Military Health Services, Customer Service Representative III - 11/2001 to 7/2004

Cochise Health Alliance, Training Coordinator - 10/1998 to 4/2000

Alacare Home Health, Lead Medical Records - 1995 - 1997

Education

2014

Master of Business Administration

Human Resources and

Health Care Administration

2009

Bachelors of Arts

Organizational Management

Ashford University

Ashford University

Clinton, IA

Clinton, IA

Additional Information

References available upon request

Tarleton State University

Killeen, TX



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