Customer Service Sales

Eva Yip

*** ***** ***. *** *********, CA ***** - 415-***-**** ********@*****.***

objective – Seeking a long term and challenging position that will enable me to utilize my expertise in the area of Customer Service and Office Administration.

SKILLS

Fully proficient in Microsoft Office, Adobe Acrobat and Reader, and Outlook.

45 WPM

10 years of working with clients and providing world-class service.

Fluent in Cantonese and English

Excellent organizational skills and self motivated to create .

EXPERIENCE

Gold Eagle USA, Inc., Burlingame, CA – Customer Service/Sales Support Rep.

October 2012 – August 2014

Day-to-day office operations and special projects where required

Accounts payable and collection of payments

Communicate with factory, national sales account managers, and clients to order product

AATC Auto Inc., Burlingame, CA- Office Manager/Purchase Agent

August 2009 – March 2011

Responsible for day-to-day office operations

Coordinate purchase of vehicles & transportation arrangements

Manage payroll, billing, and invoices

Dealership Inventory Maintenance & International Shipping paperwork preparation

Pacific Aviation, San Francisco Intl. Airport, CA - Customer Service Agent

March 2006 – March 2011

Multi-task when helping passengers with data entries, seat assignments, and checking for proper documentation.

Able to work quickly and efficiently, while also providing great customer care in a fast-paced environment.

EDUCATION

H.S. Diploma, August 1999 – June 2002

Philip & Sala Burton High School, San Francisco, CA

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