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Customer Service Sales

Location:
United States
Posted:
June 08, 2015

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Resume:

Gillian Delano ** Joffre Street, Halifax, NS B*Y-*C7

902-***-**** acp35h@r.postjobfree.com

CAREER OBJECTIVE: Fulltime Employment

EDUCATION AND TRAINING

Business Administration - Accounting Nova Scotia Community College 2013-2015

Graduated with honours in accounting

Completed Business Administration Courses Acadia University 2011-2012

EXPERIENCE AND DEMONSTRATED SKILLS

Lyle Tilley Davidson, Halifax www.ltdca.com Spring 2015

Accounting Internship

Attended and participated in audits performed

Prepared different financial spreadsheets using excel

Used QuickBooks, Simply Accounting and Great Planes to reach auditing goals

Aided in preparing end of year corporate and business tax returns

Burrito Jax, Halifax www.burritojax.com 2011-Present

Bookkeeping and Social Media Administration

Maintained social media pages, prepared, maintained and balanced bookkeeping data entries to send to accountant.

Posted daily business transactions by importing receipts, invoices, refunds and rebates into Excel in preparation for accountant

Maintained Burrito Jax Twitter, Facebook and Instagram social media pages to increase consumer interactions and page traffic

Managed online questions and concerns daily to ensure timely responses and increase customer satisfaction

Smittys, Tantallon www.smittys.ca April 2013-May 2015

Waitress

Served customers meals of their choosing guaranteeing comfort and satisfaction and provided superior customer service to ensure quality customer relations.

Maintained proper inventory levels and cleanliness in preparation for upcoming shifts

Spa Chappelle, Larry Uteck www.spachappelle.ca Summer 2014

Reception

Answered customer inquiries, scheduled appointments and maintained cleanliness and organization within spa.

Answered telephone, greeted and assisted customers, employees and walk-in clients to schedule appointments and maintain relationships

Maintained and provided sufficient records of inventories to accurately report sales and utilization of product

Lawtons, Tantallon www.lawtons.ca March 2012-April 2013

Supervisor

Supervised employees, answered employee and customer inquiries, guaranteed efficiency, and maintained cleanliness throughout business.

Supervised staff of up to 8 workers, ensuring efficiency and excellent work ethic to maximize business potential

Balanced daily sales by counting and depositing cash to guarantee accurate reporting

Answered customers questions and concerns daily to maintain superb reputation

Reef-Moxie, Halifax www. reefmoxie.ca Summer Position, 2011

Brand Ambassador

Worked as brand ambassador, sampled products to consumers in various locations, developed product relationships with consumers and target markets.

Branded and marketed products daily by handing out samples to consumers to increase sales’, answer costumer inquiries and increase product knowledge

Drove company vehicle from destination to destination

Maintained cleanliness and proper order within the storage unit containing samples

CERTIFICATIONS

WHMIS

Occupational Health and Safety

VOLUNTEER WORK

Helped coach Sir John A. Macdonald High School girls hockey team

Fundraised for Multiple Sclerosis Society

Canvassed for the Cancer Society

Raised awareness with U-Matter for bullying prevention

APPLIED TRAINING

Applied knowledge of Generally Applied Accounting Principles to follow standards and procedures in recording and reporting financial information

Utilized Microsoft Office to create letters, documents, memos, summaries and reports as well as Sage50 2014 Accounting system to input financial data for complete financial accounting cycle

Used Microsoft Excel to create industry documents including tables, pivot tables, graphs, financial statements and invoices

References and Portfolio available upon request



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